Windows 10: [Win11]Video show blackscreen/green screen/flash symptom when playback HEVC video by...

on my windows 11 OS AMD platform unit, my unit support dolby vision functionplayback local HEVC video by movie&TV or online playback hevc video by edge on nexflixit is found video show abnormal symptom such as blackscreen/green screen/flash symptomsee below picif MSFT can investigate it about root cause?Thanks very much!

:)

 

Videos Lagging, HEVC Video Extensions installed

I have videos saved (mp4) that I am having playback issues with. First I was not getting any video at all just audio and a black screen with a format error code 0xc00d5212. I am running windows 10. After doing some research, I was able to download
the HEVC Video Extension and the AV1 video extension. Now my videos play but they are choppy and lag pretty bad. I uninstalled the HEVC app and re-installed with no luck. Is anyone having this issue? I have the videos on a flash drive and can watch them
on any other device just fine with no playback issues.

 

HEVC Video Extensions

Hi DennisDennison1 and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

It is just an extension/codec that installed on your Windows 10 to be able to play HEVC or H.264 video format using the default video player installed on your Windows 10 PC.

Play High-Efficiency Video Coding (HEVC) videos in any video app on your Windows 10 device. These extensions are designed to take advantage of hardware capabilities on some newer devices— including those with an Intel 7th Generation Core processor and newer GPU to support 4K and Ultra HD content. For devices that don’t have hardware support for HEVC videos, software support is provided, but the playback experience might vary based on the video resolution and PC performance. These extensions also let you encode HEVC content on devices that don’t have a hardware-based video encoder.

https://www.microsoft.com/en-us/p/hevc-video-ex...

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

 

Green Video Playback

For about a week now, when I attempt to watch a video on YouTube, Microsoft Virtual Academy or other website, the playback area appears solid green; almost lime green. The caveat? The same videos play fine in Firefox. Edge, IE, and Chrome all do the green
thing.

I'm using an integrated video card (Radeon 4250?) on my Asus mobo which is about 7 years old. No updated drivers available. I'm probably going to buy a PCIe x 16 video card for it but I find it interesting that Firefox plays the videos but other browsers
don't.

Thoughts, ideas or recommendations?

Happy New Year!

John

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