Windows 10: Win32 virus cannot be removed by Windows defender, it causes BSoD

Discus and support Win32 virus cannot be removed by Windows defender, it causes BSoD in AntiVirus, Firewalls and System Security to solve the problem; [IMG] As you can see, Defender shows that I have a win32 virus! but I cannot do anything about it, cannot remove it using defender neither manually.... Discussion in 'AntiVirus, Firewalls and System Security' started by MohammedNihad, Aug 24, 2020.

  1. MOHAMMEDNIHAD
    MohammedNihad Win User

    Win32 virus cannot be removed by Windows defender, it causes BSoD


    Win32 virus cannot be removed by Windows defender, it causes BSoD [​IMG]


    As you can see, Defender shows that I have a win32 virus! but I cannot do anything about it, cannot remove it using defender neither manually. I tried to use another antivirus, but that virus makes my laptop really slow and unresponsive, a minute or two after windows starts working, it crashes BSoD shows with a different error message everytime. so shortly my laptop is unusable now


    :



    I don't know if the virus cached by defender is the same virus causing my system to crash because most win32 viruses download other viruses on your system!





    Also, every time the system shows BSoD and crashes, I have a very hard time booting it up again, I get a lot of booting errors such as "no boot device found" and so...





    I have very important files on my pc that I cannot lose under any circumstances...





    I tried to copy a project that I was working on to another laptop Before I knew it was a virus, I was just getting BSoD at first and now, that laptop is worse than mine, after the windows logo disapears, the first thing I get is BSoD saying "BAD SYSTEM CONFIG INFO" and reboots. No mater how many times I try its the same...



    HELP PLEASE!


    Edit: us18_secufiles_com is the name of the virus or simething... I found it reported on many websites but no solution provided...

    :)
     
    MohammedNihad, Aug 24, 2020
    #1
  2. PRASHANTKUMAR96
    PrashantKumar96 Win User

    Win32/grenam.A virus

    Virus:Win32/Grenam.A

    https://www.microsoft.com/security/...px?Name=Virus:Win32/Grenam.A&ocid=-2147312563

    Windows Defender detects and removes this threat permanently. However, for addition checks, you can scan your system with multiple scanners listed here:

    List of Malware Removal Tools

    Prashant Kumar
     
    PrashantKumar96, Aug 24, 2020
    #2
  3. ALI97YOU
    Ali97You Win User
    Win32/grenam.A virus

    does the windows defender on windows 10 can remove (win32/grenam.a virus) permanently or I should use something else to get rid of this virus ?

    And Thanks in advance ^_^
     
    Ali97You, Aug 24, 2020
    #3
  4. FRUSTRATEDWIN32
    FrustratedWin32 Win User

    Win32 virus cannot be removed by Windows defender, it causes BSoD

    Win32/poltecl Virus

    Windows Defender detected the Win32/poltecl Virus. I keep removing it but every 30 seconds it keeps notifying me the threat has been found again. How do I delete this?
     
    FrustratedWin32, Aug 24, 2020
    #4
Thema:

Win32 virus cannot be removed by Windows defender, it causes BSoD

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