Windows 10: wind 10 start grayed out, unable to open settings or microsoft store

See above

:)

 

Start menu and settings both wont open.

Hello Robert,

As per the description of the issue, you are unable to open both Windows Settings and Start menu. For us to resolve this issue, we suggest that you perform troubleshooting. Here's an

article that you can go to. In here, you'll see solutions to resolve Start menu issues.

To resolve Windows Settings issue, kindly follow the steps listed below:

• Boot into Safe Mode.
• Open a command prompt windows.
• Type sfc/scannow, and then hit Enter.
• Once it's finished, restart the computer to check if the issue still persists.

If the issue still persists after doing the steps above, kindly refer to this
link for further troubleshooting.

Let us know if the resolution provided works.

 

Unable to download app from Microsoft Store

It seems that this is a Chrome issue. Have you tried resetting Chrome?



On the other hand, we suggest that you open Microsoft Store app instead of opening Store through Chrome. The following are steps on how to open Microsoft Store on Windows 10:

• To open Microsoft Store on Windows 10, select the Microsoft Store icon on the taskbar.
• If you don't see the Microsoft Store icon on the taskbar, it might have been unpinned. To pin it, select the Start button, type
  Microsoft Store, press and hold (or right-click) Microsoft Store, then choose More > Pin
  to taskbar.
• If Microsoft Store won't launch, get more info at Microsoft Store does
  not launch.

Regards.

 

Microsoft store won't open

Hello John.

**Run the troubleshooter:

• The troubleshooter didn't return any issues.

**Check the Microsoft Store Install Service

• I got the following error message - mmc.exe - Application Error "The application was unable to start correctly (0xc0000102)."

**Reset the Microsoft Store app in Windows 10

• I followed these instructions and this did not make any difference in the problem.

**Uninstall/Reinstall the Store:

• Windows + X doesn't return any results. I searched for Powershell, right-clicked and ran as administrator. I entered the prompts one at a time. It appeared to work in Powershell but the Store still won't open.

In addition to the store not opening, I am unable to get the Feedback Hub and Xbox companion to open.