Windows 10: Window 10 on my laptop will not let me to get on the login screen.

I recently have a big problem with the login screen under window 10 on my laptop.

When the laptop first turns on, I normally click on the first screen the screen that shows the date and time to get into the login box which will allow me to enter with my password.

It normally takes a few seconds to get to the login screen. But recently right after the update a few weeks ago, it will not lead to the login screen. What I found is it appear to have a huge delay to get into the login screen. If I wait for 15 minutes right after it boots into the first screen, it will allow me to get into the login screen. Otherwise, if I enter any where between 2 seconds to 10 minutes, it will not let me to log into the login screen.


Can anyone fix this issue? Please help me!

Thank you very much in advance.


My computer is a Satellite C55t-A

Processor: IntelR CeleronR CPU N2820 @ 2.13GHz 2.13

Device ID: 826A2EF6-B5FE-42D5-A92A-C231103F9A60
Prduct ID: 00326-10000-00000-AA687

:)

 

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Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

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Hi,

Thank you for your interest in Windows 10.

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  Are you trying to login to Microsoft account or local account?
  
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  If its Microsoft account are you able to login using the web interface?
  

I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and check if issue persists.

Please get back to us with the results of the above instructions.