Windows 10: Window 10 Update cause my Laptop Black Screen

Discus and support Window 10 Update cause my Laptop Black Screen in Windows 10 Software and Apps to solve the problem; My laptop window 10 become black screen after I update my Window 10 to latest version.After restart and update, I can key in my laptop password.After... Discussion in 'Windows 10 Software and Apps' started by KianHeng1, May 1, 2022.

  1. KianHeng1 Win User

    Window 10 Update cause my Laptop Black Screen


    My laptop window 10 become black screen after I update my Window 10 to latest version.After restart and update, I can key in my laptop password.After load to my window account, my laptop show black screen.I manage to move my mouse cursor and can open task manager.I did research and wish to roll back my window update.However I encounter issue when I key in my window account password.It show incorrect password even I reset my password online.Could anyone have any solution to solve my problem?

    :)
     
    KianHeng1, May 1, 2022
    #1
  2. Virus-j Win User

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, May 1, 2022
    #2
  3. KB4497935 CAUSING INFINITE BLACK SCREEN WITH SPINNING CIRCLE

    Hi,

    Thanks for the reply and appreciate your efforts to work on this issue.

    Please answer these questions to get additional information for clarity:

    1. Are you getting a black screen before signing in to Windows 10?
    2. Are you getting a black or blank screen after signing in to Windows 10?
    3. Are you getting a black screen with spinning dots after restarting the device?

    Some of the common scenarios that can cause a black or blank screen to occur are connection problems with your display, display adapter driver update issues, or issues with recent updates or installations.

    Suggest you to follow the steps from this article to check if that works.

    Troubleshoot black screen or blank screen errors:

    https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors


    Let us know the result of the steps performed so that we can help you further.

    Awaiting your reply.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, May 1, 2022
    #3
  4. Window 10 Update cause my Laptop Black Screen

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, May 1, 2022
    #4
Thema:

Window 10 Update cause my Laptop Black Screen

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