Windows 10: Window 11 blacked out while running high graphics demand games

Discus and support Window 11 blacked out while running high graphics demand games in Windows 10 Software and Apps to solve the problem; When running games with high graphics demands, my computer will sometimes black out with the music stopping. Both the mouse and keyboard become... Discussion in 'Windows 10 Software and Apps' started by TimmyShe, May 28, 2023.

  1. TimmyShe Win User

    Window 11 blacked out while running high graphics demand games


    When running games with high graphics demands, my computer will sometimes black out with the music stopping. Both the mouse and keyboard become unresponsive and the main fan will continue to run at a high speed for a period of time. Sometimes the computer will automatically restart, while other times it needs to be forcefully shut down by holding down the power button.After a successful automatic restart, an error log related to dwm.exe can be found in the event viewer.OS: Window 11 22h2Graphic Card: RTX 3080CPU: i7-12700kHas anyone encountered a similar problem?I would like to ask how to reso

    :)
     
    TimmyShe, May 28, 2023
    #1
  2. Mithin_EJ Win User

    Windows 10 game DVR has high contrast.

    Hi Avinash,



    Thank you for writing to Microsoft Community Forums.



    If you are signed into an Xbox account in Windows 10 you can stop Xbox DVR from running by opening the Xbox app.

    I recommend you to follow the methods given below.



    Method 1:



    • I suggest you to update the graphic drivers of the computer and check if it helps.

      Refer to this
      Link
      , to update the drivers.


    Method 2:



    • Open Settings
    • Click on Gaming
    • Click on Game DVR
    • Under the “Recorded audio,” use
      Audio quality drop-down and select 192kbps
    • Under “Recorded Video,” select the
      60FPS Option
    • On “Video quality” select
      High



    Once you complete the steps, Game DVR will record game in at 60 FPS with up yo 1080p resolution depending on the game.





    Hope it helps.



    Mithin EJ

    Microsoft Community - Moderator
     
    Mithin_EJ, May 28, 2023
    #2
  3. rootsrat Win User
    Demanding games and VR cause black screen after latest Win 10 update


    Hello. After the Windows 10 update on the 9th May some of the newer games and also VR (HTC Vive) are causing black screen and the only solution is to hard reset. Details below.

    On 9th May the following updates were installed on my system:

    • 2017-05 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4016871)
    • 2017-05 Security Update for Adobe Flash Player for Windows 10 Version 1703 for x64-based Systems (KB4020821)

    Following those updates, some of the more demanding games (Elite: Dangerous, Project Cars) are not working correctly, causing both of my screens to turn black and the whole system freezes (I can tell by mouse cursor not reacting to muse movements). The only solution is to hard reset my PC.

    I can generally run those games, but after a few minutes the above happens - always. I can play other, less demanding games without any problems.

    The same thing happens in 2D and when I use HTC Vive.

    I have all the latest graphic drivers installed (nVidia 382.05) along with GeForce Experience and all the other components of my system are up to date. I am an advanced user.

    Does anyone have a similar problem or knows how to fix it?

    My rig:

    Operating System
    Windows 10 64-bit

    PSU
    BeQuiet 850 W Dark Pro 11

    CPU
    Intel Core i5 4590 @ 3.30GHz

    RAM
    G.Skill Ripjaws-X 16 GB Dual-Channel DDR3 @ 799MHz (10-10-10-30)

    Motherboard
    MSI Z87-G45 GAMING

    Displays
    Acer acer XB270HU (2560x1440@144Hz)
    H191 (1440x900@60Hz)

    Graphics
    ASUS NVIDIA GeForce GTX 1080 Strix 8 GB VRAM

    Storage
    256 GB Samsung SSD 850 PRO (SSD) x2
    59 GB SAMSUNG SSD 830 Series (SSD)
    1.5 TB Seagate ST31500341AS (HDD)
    3 TB WD My Cloud (HDD)

    Optical DrivesLG BH16NS40 Blu-Ray RW SATA (Internal)
    AudioRealtek High Definition Audio (mobo chip)
    Sound Blaster Tactic3D Wrath USB Sound Card (headset)

    PeripheralsSaitek X52 Pro (HOTAS)
    Corsair K70 RGB Gaming Keyboard
    Logitech G9 Laser Mouse
    Sound Blaster Tactic3D Omega Wireless Headset
    TrackIR 5 + IR Clip
    HTC Vive
     
    rootsrat, May 28, 2023
    #3
  4. Window 11 blacked out while running high graphics demand games

    Black screen printing wingdings with high pitched tone.

    Hello,

    Black screen printing wingdings with high pitched tone can be due to outdated drivers. This can also be connected to hardware issue. For us to isolate and identify
    if this is a hardware or software issue, we suggest to perform the Windows Hardware Troubleshooter.

    To access the Hardware and Devices troubleshooter, follow the steps provided below:

    • Type “Troubleshooting” in the Search bar and press Enter.
    • Click on “View All” in the top left corner.
    • This will display the list of troubleshooters which are built-in in the computer. You can click on Hardware and Devices from the list and you can run the troubleshooter.

    Let us know if that worked out for you.
     
    Michelle Vil, May 28, 2023
    #4
Thema:

Window 11 blacked out while running high graphics demand games

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