Windows 10: window 11 does not load correctly

my windows 11 won't load correctly

:)

 

Recovery: Windows didn’t load correctly

Hi,

Damages within the Windows Boot Configuration can be a possible cause why you are experiencing unexpected restart or reboot and getting the message "Windows didn’t load correctly". For us to provide an effective solution, we would need you to answer the
following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to your computer before this issue occurred?

In the meantime, we suggest that you follow the troubleshooting steps provided by Yashwanth Kotakuri in this
thread.

We are looking forward to your response.

 

Windows 10 not loading correctly.

Hi,

For us to isolate your concern with the display message "Recovery - It looks like Windows didn't load correctly", we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• To make sure that we have not missed on anything, aside from rebooting, what other troubleshooting steps have you done so far?

We look forward to your response.

 

Windows has not loaded correctly error


Just upgraded a laptop of a friend from Windows 8 to Windows 10....all went smoothly, except when starting up get the message Windows has not loaded correctly......with an error message DRV - possibly IRQ with a number which she couldn't write down quick enough

she he has tried the troubleshooting steps, but does not want to reset and lose apps or data....there is an option to recover back to Windows 8, but don't really want to do,this ' yet '

She was unable to get into safe mode, as I have read turning off fast boot can solve this issue, or perhaps a clean boot...

before upgrading she had had mcaffee and avast installed, I planned to uninstall mcaffee after the upgrade...

Could anyone suggest a solution please ?

I did a true image backup first, so that is an option also