Windows 10: window closes when trying to add a device

Discus and support window closes when trying to add a device in Windows 10 Software and Apps to solve the problem; When trying to add a Bluetooth device or printer, a dialog box opens and closes after a couple of seconds.All updates and latest drivers from... Discussion in 'Windows 10 Software and Apps' started by Inglarand, Mar 9, 2022.

  1. Inglarand Win User

    window closes when trying to add a device


    When trying to add a Bluetooth device or printer, a dialog box opens and closes after a couple of seconds.All updates and latest drivers from manufacturer and MS are installed. Bios latest.Asus Rog Zephyrus G14 GA401QM-K2100T. How can I solve the problem without a complete reinstallation of the system?This information is recorded in the Error RegistryFaulting application name: ShellExperienceHost.exe, version: 10.0.19041.1320, timestamp: 0xe78af3ddFaulting module name: KERNELBASE.dll, version: 10.0.19041.1503, timestamp: 0xb2acaea9Exception code: 0xc0000409Error offset: 0x000000000010b382Fault

    :)
     
    Inglarand, Mar 9, 2022
    #1

  2. Taskbar bug: switching to another window -will not appear at the front


    Follow either of these steps to fix the issue with the Active window hiding behind.

    Method 1:
    I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

    1. Press Windows key + X key and click on Control Panel.
    2. Select or click Ease of Access.
    3. Click or tap onEase of Access Centre.
    4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
    5. Check if issue is resolved.
    Method 2:
    I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

    1. Press “Windows key + X” and click on “Device Manager”.
    2. In the list of devices, you should see the touchpad drivers.
    3. Right click on the device and then select "Uninstall".
    4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
    5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.
     
    ChojiTiger, Mar 9, 2022
    #2
  3. csatennis Win User
    Taskbar bug: switching to another window -will not appear at the front


    I have been trying to fix this for months. Your solution Method 1 seemed to work. THANK YOU!!!!

     
    csatennis, Mar 9, 2022
    #3
  4. window closes when trying to add a device

    Error 10 (device doesn't start) while trying to load a VCP to a USB serial converter on Windows 10

    HI Joost,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the USB device on your computer. Do not worry we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Is this issue specific to the device (Are you able to connect any other device to your computer)?
    • Were you able to see any error code/ error message along with Error 10?
    • What is the make and model of your device?

    Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run Hardware and Devices troubleshooter as it checks
    for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner.
    • Select the Hardware and Device options from the list.
    • Click Next to run the Hardware and Device
      Troubleshooter.

    Step 2: I suggest you to refer to the Microsoft support article, refer to the section Error code: 10, try the troubleshooting steps suggested and check if it helps.

    Error codes in Device Manager in Windows

    Step 3: I suggest you to download and install the pending updates on your computer.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, Mar 9, 2022
    #4
Thema:

window closes when trying to add a device

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