Windows 10: Window Hello Fingerprint setup - 'Sorry, something went wrong.'

Discus and support Window Hello Fingerprint setup - 'Sorry, something went wrong.' in Windows Hello & Lockscreen to solve the problem; This happens every time I want to setup my fingerprint. The driver and Windows are up-to-date. It worked fine with my previous account but I... Discussion in 'Windows Hello & Lockscreen' started by Lee Yi Hsing, Feb 2, 2020.

  1. LEE YI HSING
    Lee Yi Hsing Win User

    Window Hello Fingerprint setup - 'Sorry, something went wrong.'


    This happens every time I want to setup my fingerprint. The driver and Windows are up-to-date. It worked fine with my previous account but I accidentally messed up the account and I deleted it and used the Administrator account until now. How do I solve the error? Thank you.

    Window Hello Fingerprint setup - 'Sorry, something went wrong.' 84b4efa2-7ef9-4d3f-ac43-b8f82c1c6bf5?upload=true.png

    Window Hello Fingerprint setup - 'Sorry, something went wrong.' 30bb7780-d65f-493f-8a28-7b2fadb2ee2f?upload=true.png

    :)
     
    Lee Yi Hsing, Feb 2, 2020
    #1
  2. ZAHIDHUSSAIN_210
    ZahidHussain_210 Win User

    Windows Hello Fingerprint Setup not working

    I have same issue with my laptop HP DV6 Pavilion.WIndows hello finger print setup is not working even after this above solution .When i setup finger print sensor i recieve error something went wrong.
     
    ZahidHussain_210, Feb 2, 2020
    #2
  3. ALEXEI GITTER
    Alexei Gitter Win User
    registering fingerprint and windows hello always says Sorry something went wrong.

    trying to register my fingerprint to use Windows Hello and every time I swipe my fingerprint in the Windows Hello setup box it says "Sorry, something went wrong. Close Windows Hello, and then try going through the setup again.

    But I don't know how to close windows hello.

    I have a HP EliteBook Folio 9470m running Windows 10 and it worked once but then I reset the computer and it does not work this time.

    Lex
     
    Alexei Gitter, Feb 2, 2020
    #3
  4. ZAHIDHUSSAIN_210
    ZahidHussain_210 Win User

    Window Hello Fingerprint setup - 'Sorry, something went wrong.'

    Windows Hello Fingerprint Setup not working

    Thanks Scott for reply after 6 hour struggle I got my Windows hello back.it is showing fingerprint sign in option in Windows hello but when I setup fingerprint print sensor using Windows hello it gives error something went wrong try again setup .In device
    manager I checked my bio metric device status.it says it's properly working .Any solution for my problem?
     
    ZahidHussain_210, Feb 2, 2020
    #4
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Window Hello Fingerprint setup - 'Sorry, something went wrong.'

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