Windows 10: Window update stuck at 25% for 10 hours

I require urgent help. I had my laptop update before closing and it has been stuck at 25% for more than 10 hours. I have important files to acces inside it. Please help!!I'm not sure what the update is. What accion should I take to gain back access to my laptop? My main concern at the moment is being able to use my laptop. PLease guide me through. Much appreciated.

:)

 

Windows 10 update stuck at 25%








windows update is stuck for months on 25%, is this problem known? or is there a way to reset it?

 

Windows 10 Upgrade stuck at 25%

Trying to upgrade Windows 8 Pro to Windows 10. It's stuck at 25%...

I'm not using the upgrade app as it has caused numerous other issues, and the USB install worked fine on other computers, but on this machine, stuck.

No extraneous peripherals are attached to the machine, just a mouse and keyboard.

Suggestions?

Microsoft, will you still give me the free upgrade if I can't get this sorted out in the next 7 hours?

 

Windows 10 Laptop stuck in update upto 3 hours then rollsback update

@zbook,

I am slightly confused by the results.
As suggested by you, I performed clean boot in Windows 10
In msconfig, chose Selective startup and unchecked "Load Startup items". Then under Services tab after hiding all Microsoft services, I disabled all services. Then in startup tab I disabled all startup tasks and restarted my Laptop. Once it booted I went to settings ->Windows update and clicked on "Check for updates" and then it gave a couple of updates like "2021-01 Windows update for Windows 10 v 1909" , "Update for removal of Adobe flash player.." and asked it to run the updates.
So it ran the updates and restarted again. And I see in the update history as shown in below screen shot that those 2 updates are applied with todays timestamp 5/22/21




However on the Windows update screen it still shows "You are NOT up to date. Your device is missing important security and quality fixes" as shown in below screenshot.
If I click on "Check for Updates" nothing comes up now and it keeps saying "You are NOT uptodate your device is missing important security and quality fixes" I tried restarting a few more times and it says the same thing.




Also if I click the Start->Power icon, there are only 2 Options as shown in below screenshot. "Update and shut down" and "Update and restart".




So can you please advise what this signifies and how do I proceed from here and what are the next steps because I am confused if it already applied all the updates or it is not able to apply the updates .
Appreciate your help.

Thanks

- - - Updated - - -

I am sorry, can you please clarify this which you have mentioned in your reply ?

(1) What do you want me to do with this link
setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

(2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

(3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

(4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

thanks

- - - Updated - - -

I am sorry, can you please clarify this which you have mentioned in your reply ?

(1) What do you want me to do with this link
setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

(2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

(3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

(4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

thanks