Windows 10: Windows 10 1703 Build 15063.674 Missing DVD and Bluray Burners

This computer when it wakes up from sleeping it takes about a minute to wake up. Every time after it wakes up the drives are missing at random. If I do a hardware scan from the device manager the drives return. Any help here on a solution.
I've tried all the available hacks and nothing seems to solve the issue.

:)

 

Windows 10 doesn't recognize blank bluray disks or play bluray disks previously burned from the same burner

I have a twist to a Windows 10 issue with dvd burners.

My LG BH10LS30 burner shows up as an available drive. It burns and plays regular dvds. It also recognizes and plays purchased bluray dvds.

However, it is not recognizing blank bluray disks (used memorex and and sony) and will not play bluray disks previously burned from the same burner

Thanks in advance for your help!

Gary

 

Windows 10 1703 Build 15063.674 Missing DVD and Blueray Burners

Problem still resides. I backed out the fix. I deleted two virtual drives and the physical drives are back. I added one back now lets see if it stick. More news to follow.

 

Hi Harley51. Welcome to the TenForums @Harley51

Please fill in System Specs, include Windows 10 version and build number at

System Specs - Fill in at Ten Forums


Before trying diagnostic procedures I always recommend that you create a backup of your data off machine, create an Image with a tool like Macrium Reflect and have bootable media that matches your current Windows environment.

Are your restore points enabled? You may wish to invoke system restore.

Before doing that check Windows Update history, say the last seven days and see if any drivers were delivered.

When you say sleep is there any chance this issue is concurring when you awake from hibernation?


Ken

Backup and Restore with Macrium Reflect

 

Are your restore points enabled? Yes You may wish to invoke system restore. Doesn't help

Before doing that check Windows Update history, say the last seven days and see if any drivers were delivered. No new drivers

When you say sleep is there any chance this issue is concurring when you awake from hibernation? Disabled

 

If after sleep, when a drive doesn't show, is there an actual DVD in the drive or does the drive show if you load a DVD?

Just checked my 1709, and my DVD doesn't show. As soon as I place a disk in the drive it shows in File Explorer.

 

It's not the case here. The only way to get them back is thru a hardware scan in device manager.

 

I'd report it through feedback hub.

Check to see if there are any power mgmt tabs on the drivers in device manager.

You might also try an inplace repair / upgrade. As you are on 1709 it will act more as an in place repair.

I always back up my data off machine.

Repair Install Windows 10 with an In-place Upgrade


Ken