Windows 10: Windows 10 1709 to 1809 Upgrade Failure - How to Identify the Problem Device Driver

Discus and support Windows 10 1709 to 1809 Upgrade Failure - How to Identify the Problem Device Driver in Windows 10 Installation and Upgrade to solve the problem; After several failed attempts to update Windows 10 from 1709 to 1809, result code 0xc1900101 + extend codes is 0x20017 how do I find out from... Discussion in 'Windows 10 Installation and Upgrade' started by Brian Horton, Mar 25, 2020.

  1. BRIAN HORTON
    Brian Horton Win User

    Windows 10 1709 to 1809 Upgrade Failure - How to Identify the Problem Device Driver


    After several failed attempts to update Windows 10 from 1709 to 1809, result code 0xc1900101 + extend codes is 0x20017 how do I find out from setupact.log which driver is causing the problem?

    Brian

    :)
     
    Brian Horton, Mar 25, 2020
    #1
  2. CHISPY
    chispy Win User

    Creative X-Fi Soundcards and Windows 10 Fall Creators Update 1709 = Complete Disaster / Not Working

    Thank you for trying to help , i did tried your suggestion but it did not work :/ , nothing seems to make it work on Windows 10 Fall Creators Update 1709. In the meantime i have bought a new SoundBlasterX AE-5 and it did installed flawlessly , no problems whatsoever. it is up to Creative ( drivers ) and Microsoft ( bug fix ) to fix this huge bugs with Audio.

    Kind Regards: Chispy
     
    chispy, Mar 25, 2020
    #2
  3. NORDIC
    Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 25, 2020
    #3
  4. RADNEY DRI
    Radney Dri Win User

    Windows 10 1709 to 1809 Upgrade Failure - How to Identify the Problem Device Driver

    Windows 10 1709 upgrade failure

    Hi Ginny,

    Let's take care of your concern. Have you tried the steps provided by the MVPs earlier replies? You can also visit the article by Andre Da Costa "Check
    this List to Determine if Your Computer is Compatible with the Windows 10     " . It includes information on whether you could have the latest version of Windows 10 on your device.

    Looking forward to your response.
     
    Radney Dri, Mar 25, 2020
    #4
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Windows 10 1709 to 1809 Upgrade Failure - How to Identify the Problem Device Driver

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