Windows 10: Windows 10 2004 Update – Sleep Mode Issue and Workaround

Since I installed Windows 10 2004 Update, Windows doesn’t wake up from sleep mode correctly.


I can login as expected, display and cursor are reactive until I try to open the first program/app the blue circle/wait animation lights up shortly but nothing happens. When I try to open a second program or the same program again, the computerfreezes completely. Only a hard shutdown pressing the power button for several seconds will help. When I’m able to press restart,restart will eventually execute but takes awfully long 10 minutes.

• 
  Hardware is new and shouldn’t be an issue Dell XPS 15 7590 16GB RAM.
  
  
• 
  All drivers are up to date.
  
  
• 
  It only happens after prolonged sleep over +/-10 minutes. After very short sleeps, everything runs fine.
  
  
• 
  Small apps like Notepad and Mail are not affected.
  
  
• 
  It could be a graphics issue.
  
  
• 
  I suspect some driver not waking up correctly from sleep mode.
  
  
• 
  Scan disk shows no issues.
  
  
• I tried changing the power plan.
• I tried resetting the page file.
• I tried with and without fast boot enabled.
• I unchecked the "Allow the computer to turn off this device to save power" checkbox ofIntel Management Engine Interface as suggested elsewhere.
• 
  I ran the Windows troubleshooter.
  

For now, I found the following workaround: Set sleep to ‘Never’ and set what closing the lid/power button does to ‘Hibernate’.

It’s not optimal but for now I’ll wait what future Windows patches and driver update bring. I am not planning on reinstalling Windows or creating a new user account.

Is there anything else I could try?

:)

 

Sleep mode

Hi,

This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

article.

If the issue still persists, we also suggest that you change the settings in your Windows 10. You can follow the steps provided in this

article. This will give you steps to shut down, sleep, or hibernate your PC.

Update us with the result so we can further assist you.

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

sleep mode and power options not working on Windows 10

Hi,

Thank you for contacting Microsoft Forums.

For issues with sleep mode and power options follow the steps provided below.

Run the Power troubleshooter and check.

Follow the steps to run the troubleshooter:

• Open Control Panel.
• Type Troubleshooting in search and click
  Troubleshooting.
• Now type Power in the search option.
• Click on Power troubleshooter to run.

I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
drivers in compatibility mode and check.

Hope this helps.