Windows 10: Windows 10 20H2 and 21H1 crashes but mouse still works and other apps.

Discus and support Windows 10 20H2 and 21H1 crashes but mouse still works and other apps. in Windows 10 BSOD Crashes and Debugging to solve the problem; I bought an Asus Rog Z590 Stix Gaming E motherboard and an i9 11900F CPU. This went with my GTX1080Ti, 32GB Corsair Vengeance Pro DDR4 3200.I had no... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Inserach, May 29, 2021.

  1. Inserach Win User

    Windows 10 20H2 and 21H1 crashes but mouse still works and other apps.


    I bought an Asus Rog Z590 Stix Gaming E motherboard and an i9 11900F CPU. This went with my GTX1080Ti, 32GB Corsair Vengeance Pro DDR4 3200.I had no issue before on Z270 MB and i7 7700 CPU. I only installed windows 10 20H2 when I got my new MB and CPU. My problem is that Windows crashes but some things still run including mouse and keyboard. If watching Netflix on my 2nd monitor it starts buffering with a circle going round and round. Sometimes I can click start and get the start menu but can't start anything up. Can't shut down or restart. The time stops too. Once I was playing Black Desert O

    :)
     
    Inserach, May 29, 2021
    #1
  2. Globespy Win User

    KB5001330 Windows 10 Insider Beta 19043.928 21H1 and RP 19042.928 20H2 Insider

    Perhaps try the only thing that worked for me (posted on the previous page). I had gone through every other option being suggested here:
    KB5001330 Windows 10 Insider Beta 19043.928 21H1 and RP 19042.928 20H2
     
    Globespy, May 29, 2021
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, May 29, 2021
    #3
  4. Rigel Win User

    Windows 10 20H2 and 21H1 crashes but mouse still works and other apps.

    KB5001330 Windows 10 Insider Beta 19043.928 21H1 and RP 19042.928 20H2 Insider

    Dism get capabilities ... "Capability Identity : Analog.Holographic.Desktop~~~~0.0.1.0State : Not Present"

    Subsequent trial to remove it (against better knowing) logically yields
    Error: 87A Windows capability name was not recognized.
     
    Rigel, May 29, 2021
    #4
Thema:

Windows 10 20H2 and 21H1 crashes but mouse still works and other apps.

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