Windows 10: Windows 10 22H2 has issues with GTC2N slim dvd rom

Discus and support Windows 10 22H2 has issues with GTC2N slim dvd rom in Windows 10 Software and Apps to solve the problem; Hello,I have a HP Eliitedesk 800 G1 tower that runs Windows 10 22H2, Windows 10 22H2 is fully up to date, I am having the following issue with GTC2N... Discussion in 'Windows 10 Software and Apps' started by MATTHEW60, Jan 28, 2024.

  1. MATTHEW60 Win User

    Windows 10 22H2 has issues with GTC2N slim dvd rom


    Hello,I have a HP Eliitedesk 800 G1 tower that runs Windows 10 22H2, Windows 10 22H2 is fully up to date, I am having the following issue with GTC2N find that windows 10 cannot find the CD Rom it is not listed in explorer, have removed the 2 entries from Device manger but this did not fix the issue, also have removed it from Pc and installed it again but no good.Any help to fix this issue would be appreciated Thanks

    :)
     
    MATTHEW60, Jan 28, 2024
    #1

  2. Windows 7 DVD ROM issue!

    HP dv 9728, AMD Turion 64 x 2, NVIDIA nForce 560, DDR2 RAM.

    Hello,
    I have a hp dv9000 series laptop. I recently installed Windows 7. After installing my dvd/rom is not detected in device manager or under the "my computer" listing. Under the device manager I clicked on the "show all devices" tab andd still no dvd/rom. I did install some free dvd buring software called "Phantom". This DID detect my "e" drive under device manager and my computer.
    In the device manager it said i was missing a coprocessor driver. In the my computer it would not recognize that I had a disc and would ask me to insert one. Seeing that this "phantom" software was getting me nowhere I uninstalled it. I have installed drivers from Nvidia. my video card is Nividia nforce 560 series. I have looked on the hp website and discovered that this product series will not be supported by HP for the DV9000 series in regards to Windows 7.
    Mechanically the drive does work!
    Drivers have been updated, uninstalled, blah blah blah! This appears to be a common problem but after searching the 'net for hours and trying various suggestions there has been no cure - YET! I installed the Windows 7 Ultimate from Vista.
    The DVD ROM worked perfectly while Vista was installed.
    Thank you in advance.
     
    autigerfan, Jan 28, 2024
    #2
  3. oemSoft Win User
    How to setup DVD ROM for Window 10?

    I would like to know on how to setup DVD ROM on window 10.

    On Window 7, when I plug in DVD Rom, it can read DVD.

    On Window 10, when I plug in DVD Rom, it cannot read DVD and keep detecting forever

    Does anyone have any suggestions on what wrong it is?

    Thanks in advance for any suggestions
     
    oemSoft, Jan 28, 2024
    #3
  4. Windows 10 22H2 has issues with GTC2N slim dvd rom

    DVD Rom is not detected under Windows 10

    I know this issue is reported several times on this forum and over the internet but all those posts mark an answers which is not suitable for my case:

    The issue:

    DVD ROM Is visible in BIOS
    In is not visible in Device Manager
    It is not shown in "This Computer" listing all available drives
    It is not show in Disk management
    DVD is visible in Intel Rapid enterprise manger as ATAPI device

    What I have tries so far:

    1. Check UpperFilter, LowerFilter, UpperFilter.bak and LowerFilter.bak in the Windows Registry in the following location:

      HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class{4d36e965-e325-11ce-bfc1-08002be10318}

    They are not present there so the solution that is based on deleting these values does not work in my case

    1. Created HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Controller0 key and EnumDevice1 with DWORD value = 1 and reboot. Continue with this procedure upto EnumDevice5 = 5
    2. Checked if a DVD ROM was visible in hidden devices in Device Manager.
      It was! Then I applied the solution I found in one of the forums, which suggested to uninstall hidden devices (my DVD) then uninstall SATA AHCI standard controller and reboot.

    I did it and then after reboot the Standard controller is back again but no more hidden DVD ROM .

    1. Next suggestion I found was to modify the CSConfigFlag under HKEY_CURRENT_CONFIG\System\CurrentControlSet\Enum\SCSI registry key to value 1 and then 2, each time rebooting, but in my case I do not have such key.

    The only HKEY_CURRENT_CONFIG\System\CurrentControlSet\Enum key that is under the ENum is PCI and no SCSI

    1. I tried to use the DVD Repair Tool version 0.4.3.430 by Rizonesoft as many people reported in helped them, in my case it does nothing.
    2. Scan whole computer with paid antivirus software - nothing found
    3. Used sfc /scannnow - to check windows installation - no major issues were found
    4. Run troubleshooting from control panel and went through Hardware and Devices troubleshooter.

    My configuration is as follows:

    The problem started after CPU Upgrade from Intel i7 3820.
    Before DVD ROM was working, with exactly the same BIOS configuration (including RAID setting)

    I can boot from the DVD, I can boot from USD and access the DVD so It seems the hardware is working OK. I think it is Windows issue.

    The links pointing to the listed solutions are:

    1. [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window (but actually I found it in more than 20 places)
    2. [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window (but actually I found it in more than 20 places)
    3. Redirecting

    4. DVD Drive Repair → Rizonesoft.com

    Do you have any suggestions what could I try else to fix my DVD under Windows (except windows reinstall I hope)?
     
    Sebastian Widz, Jan 28, 2024
    #4
Thema:

Windows 10 22H2 has issues with GTC2N slim dvd rom

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