Windows 10: Windows 10 22H2- Intel HD Graphics 630 - hdmi not working

Hello, several years have passed and this issue is still not resolved.After an certain update of windows 10 back in 2017, the HDMI of the intel graphics 630 is not working.It works on previous versions or in win 7.I have seen this issue on all laptops having this graphic card. Please provide a fix and not a hotfix that will be erased with the next update.Please do not pass on the guilt to another company without solid proof. Thank you

:)

 

Intel HD Graphics 630 Code 43

Hi Anna, I would give it a few days, the issue with Windows 10 version 1803 and Intel HD Graphics 630 is widely reported, Microsoft are aware and hopefully working with Intel on a patch . . .

 

Black screen after installing Intel HD Graphics 630 driver

The screen turns black as soon as Intel HD Graphics 630 drivers are updated.

All other drivers are installed and updated.

Everything works normally until the driver is being installed. During the installation process the screen goes black. The cursor does not appear and the keyboard is still lit.

Whenever i restarted the laptop, after the windows loading screen, the screen goes back to black. The solution is to enter safe mode and uninstall the HD Graphics 630 driver, therefore
using the Microsoft Basic Video Adapter.

However, with this basic driver, the laptop performance drops in applications that require graphics processing, making it impractical to use in such situations.

I tried these possible solutions:

• I tried to install several versions of the driver, which were available on the dell website itself or on the intel website, and all of them had a black screen during the installation.
• I disabled Windows Update because it was Installing the driver automatically and the screen was turning black after a few minutes, so it doesn't work too.
• I have also completely uninstalled the nvidia and intel drivers using DDU and tried to install hd graphics 630 drivers, but the black screen still persists.
• Tried to update using the device manager. Same thing, screen still turns black.
• I also tried to use an external monitor to see if there was video, the issue persists.
• I already contacted dell and intell support, noboby seems to have a solution.

Laptop: Dell Inspiron 15 Gaming 7567
Windows 10 Pro version 1903
Bios version 1.10.0
Intel HD Graphics 630
NVIDIA GeForce GTX 1050 Ti
Intel Core i7-7700HQ

 

Unable to detect Intel Graphics 630 drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that Intel HD Graphics 630 drivers are not getting detected on your computer.



As you have mentioned that you get an error no compatible device found when trying to update driver, I would suggest you to check if there is any hidden device for Intel HD Graphics 630 in the Device Manager. Refer the steps mentioned below:

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type devmgmt.msc and hit
   Enter.
   
3. Click on View and click on
   Show hidden devices.
   
4. Go to Display adapters and expand it.
   
5. Now, check if Intel HD Graphics driver is listed as
   greyed out device.
   
6. If you see the Intel HD Graphics driver, right click on the driver and select Update Driver.
   
7. Restart the PC.
   

I would also suggest you to check in BIOS if the option for Integrated Graphics is disabled. If the option is disabled, I would suggest you to enable and check.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems
resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.




Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community - Moderator