Windows 10: Windows 10 4k Output Option Disapeared

Discus and support Windows 10 4k Output Option Disapeared in Windows 10 Drivers and Hardware to solve the problem; I am working on a 1st gen Microsoft Surface Laptop. I recently purchased a Samsung 4k monitor, and connected to my Surface Laptop using a DisplayPort... Discussion in 'Windows 10 Drivers and Hardware' started by Christopher Johnson6, Oct 13, 2023.

  1. Windows 10 4k Output Option Disapeared


    I am working on a 1st gen Microsoft Surface Laptop. I recently purchased a Samsung 4k monitor, and connected to my Surface Laptop using a DisplayPort to HDMI cable. The very first time I plugged it in, within Windows display settings, the option for 3840x2160 appeared in the resolution list, and the image on my monitor was in 4k. The next time I turned on my laptop, the image quality had dropped back down to 1080, and the 3840x2160 option is no longer available in the resolution menu. I reset my laptop and monitor. I unplugged and re-plugged the DP to HDMI cable. The monitor does not have its

    :)
     
    Christopher Johnson6, Oct 13, 2023
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Oct 13, 2023
    #2
  3. chofack Win User
    4K Monitor Loses 4K Option

    Last night (11 Dec 2015) there was a Windows 10 update (I am running Windows 10 Pro). This morning my 4k monitor (ASUS PB287Q) was showing up as 1080p, and Settings does not recognize that this is a 4K monitor. The 4K resolution simply does not show up as
    an option. Nor does the graphics card (NVIDIA GeForece GT 370) recognize that it is 4K.

    Why would Microsoft mess with any of that? I find this really troubling. Do I reinstall a driver for the monitor? They don't have a driver specifically for Windows 10, just Windows 8.

    Chas
     
    chofack, Oct 13, 2023
    #3
  4. Windows 10 4k Output Option Disapeared

    Windows 10 Sound Volume Disapeared

    Hi Kilonn,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I understand the inconvenience that you are experiencing. I will definitely assist you.

    This issue may occur due to the audio driver is out dated. Try the below steps and check.

    Method 1.

    I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.


    • Press Windows key + R and click on
      Control Panel
      .

    • Click on View by: category and click on
      Small icon.

    • Now click on troubleshooting and click on
      Hardware and Sound.

    • Click on Playing Audio and Click on Next button.
    If the issue still persist try the below steps:

    Method 2.

    I suggest you to update the audio driver and check.


    • Press Windows key + X and select
      Device manager
      .

    • Now click on Audio input and output and right click on it and
      update the driver.
    Hope this helps. Post us with status we will be glad to help you.
     
    Billion Debbarma, Oct 13, 2023
    #4
Thema:

Windows 10 4k Output Option Disapeared

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