Windows 10: Windows 10 64bit Randomly Crashing from Audio Issues?

So I noticed about a month ago that at unforeseen times while listening to music on Musicbee that my music would stop in the middle of a track (a different track each time as far as I can tell), other sounds would cut out as well and then the system would suddenly become bogged down and become really slow to respond. It would get so bad that I have to reset.



I tried looking up if this is a common issue with MusicBee, but I couldn't find anything that matched the issue in my search.

2 weeks ago I ended up reinstalling windows because of this and other problems, I also got a new M.2 drive, so there were a number of reasons. But the issue with the sound problem persists.



I've tried to look in the event viewer to hunt down exactly what is going on, but not remembering the exact times that the problem happened, I tend to look into the issue a few days later because the "crash" usually happens when I'm in the middle of something, I'm not certain how to find the log for the issue. I did a search for Musicbee, but got nothing.



Any suggestions on how to best figure out what is causing the problem? Either through the event viewer or other tools.



Thanks.

submitted by /u/BlackWindZero
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:)

 

Windows Audio Crashes

My audio stops working when ever a mic is turned on.

On login, audio output works normally, however, when ever any mic is used, both audio input and output crash and a red x shows up on the taskbar audio icon.

It seems the Windows Audio service is what crashes.

After the first crash, the audio does not come back no matter what I do until I restart my pc.

I can replicate this with the following steps:

1. Login to pc
   • audio output working fine
2. Open sound settings, opens to playback tab
   • audio still fine and also able to play test sounds
3. Click on Recording Tab
   • The sound feedback indicator on the right side is missing
   • The window freezes, error window appears about DLL crash
   • If there is no connected or enabled recording device, nothing happens everything else seem to run normally
4. Proceed to follow various trouble shooting steps
   • Some troubleshooting steps seems to get rid of the red x on the taskbar volume icon
   • The recording tab in the sound settings is also now accessible
   • However things may seem fine at first, audio input/output is still not working and playing a test sound fails.

Solutions I've Tried:

• DISM (ended with no errors)
• sfc /scannow (found corrupted files, required restart)
• Restarting Windows Audio Service (results in err 1061, service then gets stuck on stopping)
• Disabling and re-enabling audio drivers
• Reinstalling audio drivers from manufacturers site
• Using windows generic audio drivers
• Restarting my PC

As you can see, I've spent a lot of time trying to fix this issue and it is starting to get really frustrating.

 

Audio Issues and Windows 10

I uninstalled the audio driver for the speakers. Now when I look at the Device Manager list under "Audio Inputs and Outputs" the Speaker is missing (it lists the other 3, headphones/line in/microphone). When I did Restart, it had no effect on the list.

How do I get the Audio Manager list back to where it was before? I have a HP DC5800 desktop; it was running win 7 64bit until I upgraded to win 10.

 

Windows 10 Audio Randomly Cuts Out

Hi,

Thanks for posting your query on Microsoft community.

We understand the inconvenience caused and we will try our best to resolve the issue.

We appreciate you for trying the troubleshooting steps.

To assist you better, please provide few details.

1) Is the issue confined with specific browser, when you say online audio and video is not working?

2) Is the issue is confined with play online audio/video or with system audio as well?

3) Which exact Windows troubleshooter you have run?



I suggest you to follow the below steps and check if it helps.



Step 1: If you have not performed audio troubleshooter then, I suggest you to perform audio troubleshooter.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

Step 2: Set Windows Audio services as manual.

Follow the below steps:

1) Press Windows key + r, type services.msc and hit Enter.

2) Check for the Windows Audio services.

3) Right click on the service and select Manual.



For more information, refer to the below link:

http://windows.microsoft.com/en-US/...10&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.