Windows 10: Windows 10 "A Disk read error has occured" Message

Hi,


I dropped my windows 10 laptop accidentally on carpet and when I picked it up, the screen froze and I shut it down. I did not check on the laptop for a few days but when I turned it on, it showed the manufacturers logo then said "A disk read error has occurred, press CTRL ALT DELETE to Restart. I've tried turning it on again and again but each time I do so, the same error message pops up.


Thanks for any help, Mark

:)

 

"A Disk Read Error Occurred"

I tried to install windows 2000, and after i do a format, and after it copies the files, it says the computer must be restarted, but after it restarts, i get a message that says:

"A Disk Read Error Occurred"

Do i have to hit f6 and install something?
i do have SATA.

 

disk read error occurred

Hello,



Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.



I understand that you get “A disk read error occurred” error message in windows 10.



I suggest you to follow the below Methods and check if it helps.



Method 1:



“A disk read error occurred” is a hardware error pertaining to your system’s BIOS. Basically this error indicates that the computer is not able to reliably communicate with the hard disk. This issue may appear if the following events.

• 
  Disk file system changed (For ex. From FAT32 to NTFS)
  
• 
  Incorrect Boot Order Priority in BIOS
  
• 
  CMOS settings for hard disk is incorrect
  
• 
  BIOS mode changed (From UEFI to Legacy)
  

I would suggest you to disconnect all the external devices (printers, scanner, USB
(universal serial bus) drives, etc) except mouse and the keyboard and then boot up to check the issue.

You may check if the hard drive is set a first or second boot device in BIOS.

Note: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly.
Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.





Method 2:



If the issue still persist, I suggest you to try automatic repairing the Windows and check if it helps. I suggest you to download the Windows 10 ISO and create a Media Creation tool and then perform Automatic Repair. Refer to the following link:



Download Windows 10



(Refer to the section "Installing Windows 10 using the media creation tool” in the above article for creating the tool).

Once you have the installation media, follow the steps:

1) Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the
boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the 'Install Windows' page, tap or click 'Repair your computer' link to start the Windows Recovery Environment.

2) In the Windows Recovery Environment, on the Choose an option screen, click 'Troubleshoot'.

3) Click, Advanced Options and then click on 'Automatic Repair'.

4) After this complete the repair and see if you are able to boot in to your computer.



For more information, kindly refer to the below given article:



Recovery options in Windows 10

Please feel free to contact us, if you face any issues with Windows.

Thank you.

 

Disk Read Error

Hey guys,

This morning I restarted my computer, and got this message:

A disk read error occurred.
Press Ctrl+Alt+Del to restart.

Am I correct in thinking the harddrive has failed? I've tried reseating it, checked connections etc, and I got a normal POST beep. Do I need a new harddrive, or is there a way I can fix it?

Ben.