Windows 10: windows 10 activation issue

Here's a description of the issue...I'm selling a used laptop to a client and can't activate windows 10 pro.The laptop was originally purchased with windows 8.1 home and because it was for business and needed to join a domain, we purchased a copy of the pro version and upgraded accordingly.When the time came, we upgraded to windows 10 pro without issue.I reformatted and re-installed windows 10 to sell the pc, but now it won't activate with windows 10 pro with the windows 8.1 pro key, like it should. I get a message that it has detected a digital licence for windows 10 home, and for some reason

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ACTIVATION ISSUE

Hi,

Activation issues with Windows 10 devices are usually caused due to some hardware changes. For us to provide an effective resolution, we would need you to answer the following questions:

• What changes have you made to your devices before this issue occurred?
• Are your computers connected to a domain?
• What troubleshooting steps have you done so far?

In the meantime, we suggest visiting these links. These can be used as a reference on how to activate Windows 10:

• Activation in Windows 10.
• Find your Windows product key.

We are looking forward to your response.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Windows 10 Activation (Insider)

I did a full clean install of Windows 10 a while back and it will not activate. I didn't do a clean install from Windows 7/8/8.1 it was from Windows 10 (activated) so I expected it to activate just fine since it was fine before hand.

My Windows 10 license wasn't created from a previous Windows 7/8/8.1 key I got it from signing up to be an insider back in Nov of 2014. I installed a preview build on my laptop from the insider program and it worked just fine and it automatically upgraded to newer and newer preview builds and then to the full release automatically, fully activated and working fine. I did a full clean install not long ago (expect it to go through without issue since it was working before) and now it will not activate and I can't find any info on how to get it to activate and I can't seem to find the insider Windows 10 key.

Microsoft online support was useless and the gave me the toll free number to tech support.. I am currently on the phone waiting, they said it could be a 1hr 30min wait.. sigh.. Any help would be appreciated. Thanks.