Windows 10: Windows 10 and Moneysoft App problems

Discus and support Windows 10 and Moneysoft App problems in Windows 10 Software and Apps to solve the problem; Edition Windows 10 HomeVersion 21H1Installed on ‎25/‎06/‎2020OS build 19043.1110Experience Windows Feature Experience Pack 120.2212.3530.0 I have a... Discussion in 'Windows 10 Software and Apps' started by PostmanPuzzled, Aug 1, 2021.

  1. Windows 10 and Moneysoft App problems


    Edition Windows 10 HomeVersion 21H1Installed on ‎25/‎06/‎2020OS build 19043.1110Experience Windows Feature Experience Pack 120.2212.3530.0 I have a weird problem with my Money Manager Moneysoft Files. Overnight, the date column of the Entries Screen has become enormous, making it impossible for me to view the entire Entry Screen at once. I can change the view using the arrows at the foot of the screen, but as soon as I enter anything, it springs back to the wide date column. Moneysoft says it has never seen it before and it cannot help. There is nothing in their support files that helps. I have also for some time had problems getting Windows 10 to save Moneysoft Files. It does not always save to the default folder and when it does, it duplicates folders outside the default one. I get round this to some extent by saving a backup and restoring it to the same folder. I copy the files to external hard drives and they seem to preserve them ok. I realse this is a faint hope but has anyone any ideas what could be causing this ? I am loth to give the programme up as I have been using it for years and need the records. Thanks in advance.

    :)
     
    PostmanPuzzled, Aug 1, 2021
    #1
  2. Tenforo Active Member

    Windows 10 and Moneysoft App problems

    Edition Windows 10 HomeVersion 21H1Installed on ‎25/‎06/‎2020OS build 19043.1110Experience Windows Feature Experience Pack 120.2212.3530.0

    I have a weird problem with my Money Manager Moneysoft Files. Overnight, the date column of the Entries Screen has become enormous, making it impossible for me to view the entire Entry Screen at once. I can change the view using the arrows at the foot of the screen, but as soon as I enter anything, it springs back to the wide date column.

    Moneysoft says it has never seen it before and it cannot help. There is nothing in their support files that helps.

    I have also for some time had problems getting Windows 10 to save Moneysoft Files. It does not always save to the default folder and when it does, it duplicates folders outside the default one. I get round this to some extent by saving a backup and restoring it to the same folder. I copy the files to external hard drives and they seem to preserve them ok.

    I realse this is a faint hope but has anyone any ideas what could be causing this ? I am loth to give the programme up as I have been using it for years and need the records.

    Thanks in advance.



    Windows 10 and Moneysoft App problems [​IMG]
     
    Tenforo, Aug 1, 2021
    #2
  3. Tenforo Active Member

    Windows 10 and Moneysoft App problems

    Hello @PostmanPuzzled,

    I am glad that you found an explanation and solution to the problem.

    You are VERY welcome. *Thumbs
     
    Tenforo, Aug 1, 2021
    #2
  4. Tenforo Active Member
    Windows 10 and Moneysoft App problems

    Thankyou both for replying. I am embarrassed to report that all I had to do was to select the border of the column title heading - windows came up with the pointers with paralell vertical lines between and I was able to reduce the column to its normal size. Moneysoft either did not know this or couldn`t be bothered to point it out. The suggestion re re-installing Version 6 was useful though. I checked that I would not lose any files if I did this so I will keep that up my sleeve.

    thankyou again. response stopped me panicking !
     
    Tenforo, Aug 1, 2021
    #3
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Windows 10 and Moneysoft App problems

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