Windows 10: Windows 10 Anniversary update problems, not recognizing external hdd

Discus and support Windows 10 Anniversary update problems, not recognizing external hdd in Windows 10 Drivers and Hardware to solve the problem; After the last cumulative update (KB3189866), my WD passeport is still not working with W10 AU... My WD passport 1TB is working after the last update... Discussion in 'Windows 10 Drivers and Hardware' started by Helderjfl, Aug 2, 2016.

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  1. DARKDEVILS
    darkdevils Win User

    Windows 10 Anniversary update problems, not recognizing external hdd


    My WD passport 1TB is working after the last update (KB3189866). I think this update fixed that bug
     
    darkdevils, Sep 19, 2016
    #61
  2. ANTHORAMA
    anthorama Win User

    What the hell... My WD Passeport 500go still not recognized, and I can read users reporting this update solved the issue... I don't get it
     
    anthorama, Sep 19, 2016
    #62
  3. DARKDEVILS
    darkdevils Win User
    Windows 10 Anniversary update problems, not recognizing external hdd [​IMG]


    After update, i read data on my HDD Element WD 1TB,
    I have 3 HDD, 1 Touso ok, 1 WD ok, 1 WD not test yet
     
    darkdevils, Sep 19, 2016
    #63
  4. ANTHORAMA
    anthorama Win User

    Windows 10 Anniversary update problems, not recognizing external hdd

    Please test when you can, and tell me how it goes.
    Thanks in advance !
     
    anthorama, Sep 19, 2016
    #64
  5. NATE79
    Nate79 Win User
    Registered to respond to this thread. I have been lurking on here because I was also having the "raw" issues. I updated three of my pc's yesterday, and today. All three recognized everything I plugged into it, so seems the problems have been resolved.
     
    Nate79, Sep 21, 2016
    #65
  6. DARKDEVILS
    darkdevils Win User
    Windows 10 Anniversary update problems, not recognizing external hdd [​IMG]

    Working at HDD 1TB 3rd
     
    darkdevils, Sep 21, 2016
    #66
  7. STEVE C
    Steve C Win User
    That's reassuring but I've seen no official confirmation on the forum that this bug has been fixed.
     
    Steve C, Sep 21, 2016
    #67
  8. ANTHORAMA
    anthorama Win User

    Windows 10 Anniversary update problems, not recognizing external hdd

    Even had the KDKB3193494 cumulative update... My WD 500gb still not recognized, but working on WIndows 7 laptops. It's REALLY annoying
     
    anthorama, Sep 27, 2016
    #68
  9. WYNONA
    Wynona Win User
    Has the non-cooperating PC ever had a clean install of Windows 10? If not, that may be what you'll need to do.
     
    Wynona, Sep 27, 2016
    #69
  10. ANTHORAMA
    anthorama Win User
    I did a fresh install of WIndows 10, but not a fresh install of Windows 10 Anniversary Update... I'm even not sure it would help :-/
     
    anthorama, Sep 28, 2016
    #70
  11. PROGENITOR04
    progenitor04 Win User
    still got the same prob here wd 500 gig my passport... it has no partions except a 15gb for xbox 360 yet it shows 3 diff ones here


    Windows 10 Anniversary update problems, not recognizing external hdd [​IMG]
     
    progenitor04, Sep 29, 2016
    #71
  12. WYNONA
    Wynona Win User
    Anthorama and Progenitor, are these two externals the exact same?

    Yeah, you both have to post "full" specs of the external WD drive to check. Then we can check with the Feedback app to see if others are having the problem with those same drives.
     
    Wynona, Sep 29, 2016
    #72
  13. ANTHORAMA
    anthorama Win User

    Windows 10 Anniversary update problems, not recognizing external hdd

    I have a USB 3 Western Digital with 500gb capacity

    Windows 10 Anniversary update problems, not recognizing external hdd [​IMG]
     
    anthorama, Sep 29, 2016
    #73
  14. PROGENITOR04
    progenitor04 Win User
    how do i get full specs?
    shud i also post the p/n and s/n numbers on the back of the drive? Attachment 103850
     
    progenitor04, Sep 29, 2016
    #74
  15. WYNONA
    Wynona Win User
    It should be on the box it came in. Or the literature included with it.
     
    Wynona, Sep 29, 2016
    #75
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Windows 10 Anniversary update problems, not recognizing external hdd

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