Windows 10: Windows 10 app problem

Discus and support Windows 10 app problem in Windows 10 Installation and Upgrade to solve the problem; My computer has Windows 7 Home Premium installed with Service Pack 1 and has just been updated but Microsoft says I have to have Windows 7 Home Premium... Discussion in 'Windows 10 Installation and Upgrade' started by NevadaLarry, Aug 26, 2015.

  1. NEVADALARRY
    NevadaLarry Win User

    Windows 10 app problem


    My computer has Windows 7 Home Premium installed with Service Pack 1 and has just been updated but Microsoft says I have to have Windows 7 Home Premium with Service Pack 1 to get the app. How do I get my free upgrade to Windows 10?

    :)
     
    NevadaLarry, Aug 26, 2015
    #1
  2. WINDOWS 10 LOGIN PROBLEM
    Windows 10 login problem Win User

    Windows 10 login problem

    Hi. I installed windows 10 on my friends computer, and his computer has a problem with overheating, so when I wanted to type his account details, the computer shut down. Then when I reopened it, is displays "Other User" and under are two columns, where
    it says to type the email and the password. I tried three different accounts and it says that the password is incorrect. Please, help!
     
    Windows 10 login problem, Aug 26, 2015
    #2
  3. PROBLEM WITH 10
    Problem with 10 Win User
    Windows 10 Problem

    After I updated Windows 10 today as I was instructed, I can no longer get on the internet. My wifi no longer shows up to click on it. It was working fine until I allowed the install. I have tried restarting the HP Spectre x 369 laptop and the router,
    but this has not helped. (I am using a borrowed Apple computer to search for a solution.) I need help to get back online. Can anyone help or tell me who I might contact for help?
     
    Problem with 10, Aug 26, 2015
    #3
  4. WHYME
    WhyMe Win User

    Windows 10 app problem

    Hiya Larry and welcome to the forum *Smile

    What does winver say your Windows version is? ie Does it say Service Pack 1?
     
    WhyMe, Aug 26, 2015
    #4
  5. NEVADALARRY
    NevadaLarry Win User
    It says 6.1.7601 Service Pack 1 Build 7601
     
    NevadaLarry, Aug 26, 2015
    #5
  6. ZTRUKER
    Ztruker Win User
    What is the line above that one? Best to post an image of the winver output window. Something like this:


    Windows 10 app problem [​IMG]
     
    Ztruker, Aug 26, 2015
    #6
  7. NEVADALARRY
    NevadaLarry Win User
    Windows 10 app problem [​IMG]
     
    NevadaLarry, Aug 26, 2015
    #7
  8. WHYME
    WhyMe Win User

    Windows 10 app problem

    Hi Larry,

    Open an elevated command prompt (admin) and type:

    schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

    Click enter


    This will reset the Windows compatibility checker. You will need to wait 15 minutes or so for it to reset properly. Then try to perform the Windows upgrade and hopefully it will work this time.
     
    WhyMe, Aug 26, 2015
    #8
  9. NEVADALARRY
    NevadaLarry Win User
    I have been away for a while. The last solution provided did not work. I have successfully installed Windows 10 on my laptop but still am unable to get the app on my desktop.
     
    NevadaLarry, Aug 27, 2015
    #9
  10. WHYME
    WhyMe Win User
    WhyMe, Apr 4, 2018
    #10
Thema:

Windows 10 app problem

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