Windows 10: Windows 10 April 2020 Update Black Screen Issues

After updating the windows 10 April 2020 update, I've been facing black screen problem after thesign-in screen.

Initially it was taking 2-3 minutes to boot after the sign-in screen but now it is getting worse. Since last few days it has been taking 5-10 minutes to boot.

This is really frustrating. There is enough storage in C drive 55GB+, RAM is also sufficient 8GB etc, then why is it taking this long time?

There was no problem I faced before the update.

No one can wait this long enough staring at the black screen. It would be great if anyone could help. Thanks in advance.

PS: It will not be possible for me to uninstall the Windows 10 2004 Update.

Specifications:-

• Processor: Intel Core i5 8250U
• RAM 8 GB
• System Type: x64 based
• Windows 10 edition 2004, Home single language
• Laptop manufacture- HP

:)

 

Microsoft blocks Windows 10 April Update for Intel SSD 600p Series

Microsoft is blocking some Intel SSDs from installing the April 2018 Update after discovering an incompatibility issue that causes performance and stability issues. In short, the problem was explained by Microsoft as: “When attempting to upgrade to Window 10 April 2018 Update select devices with certain Intel SSDs may enter a UEFI screen reboot or crash repeatedly.” Microsoft says that this issue has no workaround and that those that have attempted to update Windows 10 to the Windows 10 April 2018 Update should revert back to Windows 10 Fall Creators Update version 1709.

Unfortunately, the announcement by Microsoft fails to list what specific Intel SSD models are having issues with the OS update. We contacted Intel and discovered that the Intel SSD 600p Series of client drives that was first introduced to the market in 2016 is the most popular drive that is having issues.

Source: Legit Reviews

 

Black screen issue on Windows 10.

Hi Preet,

I appreciate if you could answer to a few questions to narrow down to the issue.

• What is the make and model of the computer?
• Did you install any third party security application?
• Does the black screen goes automatically after a period of time?

As an initial troubleshooting step, I suggest you to refer to the article provided below and c heck if that helps.

https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Issue with black screen, dual display, ATI Integrated GPU

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

• Press Windows + X keys and click
  Device manager.
• Click to expand Display adapters, right click the second adapter and click
  Disable.
• Restart the computer and check whether the issue persists or not.
• Repeat the same steps to disable the first display adapter and check if it helps.

If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

Method 2: I suggest you to follow the steps form the below article for
“Black Screen” issues and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you