Windows 10: Windows 10 Audio crackling/popping

Discus and support Windows 10 Audio crackling/popping in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey all, My girlfriends laptop has been having audio crackling/popping issues lately. It's running Windows 10, and it was fine up until 2 months ago.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sphinxy66, Feb 7, 2021.

  1. Sphinxy66 Win User

    Windows 10 Audio crackling/popping


    Hey all,


    My girlfriends laptop has been having audio crackling/popping issues lately.
    It's running Windows 10, and it was fine up until 2 months ago.
    The problem seems to only occur when playing games. Music/youtube via browsers etc are perfectly fine.
    It usually takes around 20 minutes to start, and the only thing that stops it is either a reboot, or just letting it sit with no game open for 20-30 mins.

    I had her install LatencyMon and I've copied the report here. I'm somewhat unsure of what it means though so any help would be appreciated. We've updated every driver possible, HD Audio drivers, nvidia, you name it. Have disabled CPU throttling, made sure performance power mode is where it should be and all that.


    Any ideas?
    Cheers

    Windows 10 Audio crackling/popping 7b4234da-3899-41c5-bf29-37aa4a13d0a8?upload=true.png


    _______________________________________________________________________________________________________CONCLUSION_______________________________________________________________________________________________________Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:31:45 h:mm:ss on all processors._______________________________________________________________________________________________________SYSTEM INFORMATION_______________________________________________________________________________________________________Computer name: DESKTOP-6DGV1T6OS version: Windows 10, 10.0, version 1909, build: 18363 x64Hardware: Alpha-X NH58DD, MetaboxCPU: GenuineIntel IntelR CoreTM i7-10875H CPU @ 2.30GHzLogical processors: 16Processor groups: 1RAM: 16172 MB total_______________________________________________________________________________________________________CPU SPEED_______________________________________________________________________________________________________Reported CPU speed: 2304 MHzNote: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results._______________________________________________________________________________________________________MEASURED INTERRUPT TO USER PROCESS LATENCIES_______________________________________________________________________________________________________The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.Highest measured interrupt to process latency µs: 2014.70Average measured interrupt to process latency µs: 4.032469Highest measured interrupt to DPC latency µs: 2009.50Average measured interrupt to DPC latency µs: 1.335318_______________________________________________________________________________________________________ REPORTED ISRs_______________________________________________________________________________________________________Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.Highest ISR routine execution time µs: 2791.480035Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft CorporationHighest reported total ISR routine time %: 0.017695Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft CorporationTotal time spent in ISRs % 0.019040ISR count execution time <250 µs: 977464ISR count execution time 250-500 µs: 0ISR count execution time 500-1000 µs: 3852ISR count execution time 1000-2000 µs: 96ISR count execution time 2000-4000 µs: 6ISR count execution time >=4000 µs: 0_______________________________________________________________________________________________________REPORTED DPCs_______________________________________________________________________________________________________DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.Highest DPC routine execution time µs: 1346.276910Driver with highest DPC routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft CorporationHighest reported total DPC routine time %: 0.054902Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft CorporationTotal time spent in DPCs % 0.096231DPC count execution time <250 µs: 6941454DPC count execution time 250-500 µs: 0DPC count execution time 500-10000 µs: 243DPC count execution time 1000-2000 µs: 3DPC count execution time 2000-4000 µs: 0DPC count execution time >=4000 µs: 0_______________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS_______________________________________________________________________________________________________Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.Process with highest pagefault count: aswidsagent.exeTotal number of hard pagefaults 18068Hard pagefault count of hardest hit process: 5182Number of processes hit: 56_______________________________________________________________________________________________________ PER CPU DATA_______________________________________________________________________________________________________CPU 0 Interrupt cycle time s: 112.061792CPU 0 ISR highest execution time µs: 2791.480035CPU 0 ISR total execution time s: 5.578320CPU 0 ISR count: 958769CPU 0 DPC highest execution time µs: 1346.276910CPU 0 DPC total execution time s: 27.961785CPU 0 DPC count: 6750463_______________________________________________________________________________________________________CPU 1 Interrupt cycle time s: 49.825170CPU 1 ISR highest execution time µs: 1907.764757CPU 1 ISR total execution time s: 0.224656CPU 1 ISR count: 22342CPU 1 DPC highest execution time µs: 1244.602431CPU 1 DPC total execution time s: 0.735614CPU 1 DPC count: 50783_______________________________________________________________________________________________________CPU 2 Interrupt cycle time s: 33.837373CPU 2 ISR highest execution time µs: 13.531250CPU 2 ISR total execution time s: 0.000520CPU 2 ISR count: 307CPU 2 DPC highest execution time µs: 517.227431CPU 2 DPC total execution time s: 0.076577CPU 2 DPC count: 19184_______________________________________________________________________________________________________CPU 3 Interrupt cycle time s: 40.492861CPU 3 ISR highest execution time µs: 0.0CPU 3 ISR total execution time s: 0.0CPU 3 ISR count: 0CPU 3 DPC highest execution time µs: 142.808160CPU 3 DPC total execution time s: 0.030654CPU 3 DPC count: 8746_______________________________________________________________________________________________________CPU 4 Interrupt cycle time s: 40.091192CPU 4 ISR highest execution time µs: 0.0CPU 4 ISR total execution time s: 0.0CPU 4 ISR count: 0CPU 4 DPC highest execution time µs: 857.909722CPU 4 DPC total execution time s: 0.098488CPU 4 DPC count: 23965_______________________________________________________________________________________________________CPU 5 Interrupt cycle time s: 42.033831CPU 5 ISR highest execution time µs: 0.0CPU 5 ISR total execution time s: 0.0CPU 5 ISR count: 0CPU 5 DPC highest execution time µs: 138.051215CPU 5 DPC total execution time s: 0.008337CPU 5 DPC count: 2355_______________________________________________________________________________________________________CPU 6 Interrupt cycle time s: 41.131846CPU 6 ISR highest execution time µs: 0.0CPU 6 ISR total execution time s: 0.0CPU 6 ISR count: 0CPU 6 DPC highest execution time µs: 390.362847CPU 6 DPC total execution time s: 0.066223CPU 6 DPC count: 17669_______________________________________________________________________________________________________CPU 7 Interrupt cycle time s: 35.139844CPU 7 ISR highest execution time µs: 0.0CPU 7 ISR total execution time s: 0.0CPU 7 ISR count: 0CPU 7 DPC highest execution time µs: 172.652778CPU 7 DPC total execution time s: 0.005404CPU 7 DPC count: 1794_______________________________________________________________________________________________________CPU 8 Interrupt cycle time s: 40.385837CPU 8 ISR highest execution time µs: 0.0CPU 8 ISR total execution time s: 0.0CPU 8 ISR count: 0CPU 8 DPC highest execution time µs: 190.658854CPU 8 DPC total execution time s: 0.066764CPU 8 DPC count: 16282_______________________________________________________________________________________________________CPU 9 Interrupt cycle time s: 41.748932CPU 9 ISR highest execution time µs: 0.0CPU 9 ISR total execution time s: 0.0CPU 9 ISR count: 0CPU 9 DPC highest execution time µs: 224.370660CPU 9 DPC total execution time s: 0.003277CPU 9 DPC count: 1003_______________________________________________________________________________________________________CPU 10 Interrupt cycle time s: 43.873895CPU 10 ISR highest execution time µs: 0.0CPU 10 ISR total execution time s: 0.0CPU 10 ISR count: 0CPU 10 DPC highest execution time µs: 355.771701CPU 10 DPC total execution time s: 0.063133CPU 10 DPC count: 13516_______________________________________________________________________________________________________CPU 11 Interrupt cycle time s: 42.326438CPU 11 ISR highest execution time µs: 0.0CPU 11 ISR total execution time s: 0.0CPU 11 ISR count: 0CPU 11 DPC highest execution time µs: 92.203993CPU 11 DPC total execution time s: 0.017622CPU 11 DPC count: 5458_______________________________________________________________________________________________________CPU 12 Interrupt cycle time s: 41.931979CPU 12 ISR highest execution time µs: 0.0CPU 12 ISR total execution time s: 0.0CPU 12 ISR count: 0CPU 12 DPC highest execution time µs: 321.315104CPU 12 DPC total execution time s: 0.049460CPU 12 DPC count: 9292_______________________________________________________________________________________________________CPU 13 Interrupt cycle time s: 41.351252CPU 13 ISR highest execution time µs: 0.0CPU 13 ISR total execution time s: 0.0CPU 13 ISR count: 0CPU 13 DPC highest execution time µs: 160.743924CPU 13 DPC total execution time s: 0.010380CPU 13 DPC count: 1631_______________________________________________________________________________________________________CPU 14 Interrupt cycle time s: 40.433743CPU 14 ISR highest execution time µs: 0.0CPU 14 ISR total execution time s: 0.0CPU 14 ISR count: 0CPU 14 DPC highest execution time µs: 255.652778CPU 14 DPC total execution time s: 0.118890CPU 14 DPC count: 16915_______________________________________________________________________________________________________CPU 15 Interrupt cycle time s: 41.704513CPU 15 ISR highest execution time µs: 0.0CPU 15 ISR total execution time s: 0.0CPU 15 ISR count: 0CPU 15 DPC highest execution time µs: 115.533854CPU 15 DPC total execution time s: 0.019861CPU 15 DPC count: 2644_______________________________________________________________________________________________________

    :)
     
    Sphinxy66, Feb 7, 2021
    #1
  2. Fai9al023 Win User

    Audio Pop/Stutter/Crackle When Stopping Audio

    I've been having this issue for the past two days, and I've tried everything to no avail.
    Basically this is the issue:
    I get a pop/crackle when I suddenly stop audio.
    What I'm running:

    • Schiit Uber Stack.
    • Win 10 PC.
    What I've tried:

    • Tried onboard audio, still get the problem.
    • Tried onboard audio on both my PC and laptop, still get the problem.
    • Tried my stack on both PC and laptop, still get the problem.
    • Tried using a DPC latency checker, everything seems fine there.
    • Tried different headphones just in case, wasn't the issue.
    • Tried changing audio format, still get the problem.
    • +literally tried 99 other things *Tongue

    That pop is happening when I suddenly stop the sound effect. I get that pop when a Windows notification shows up. My friend's voice on Discord also pops every couple of seconds (100% sure it's not his mic).
    Any help is appreciated!
    (Just to clarify, I made sure it's not a hardware issue, so something within Win 10 is screwing with me)

    I WILL LITERALLY PAYPAL ANYONE WHO FINDS ME A SOLUTION $10 *chuckle

    (Yup, I'm losing my mind and I'm that desperate lol)
     
    Fai9al023, Feb 7, 2021
    #2
  3. Having issues with crackling/popping audio on W10

    Hi. So I've been having a hard time trying to resolve an issue with crackling and popping audio that's been plaguing me for quite some time now. The crackling is only present when sound/music is playing. If nothing is running or playing then there is 0 crackling
    or popping. When I move the volume slider up and down in Youtube or Spotify the crackling can be heard clearly. Same goes for playing and pausing a video and audio. All of which where not present until I updated to a newer version of Windows (1903). I have
    since updated my Windows to 2004 and the issue is still present.

    I've tried all the steps listed here at https://support.microsoft.com/en-in/help/4520288/windows-10-fix-sound-problems. None of
    them have worked. I tried using different headphones and even a pair of speakers. All of them produced the same crackling. I tried testing this with a laptop that I keep with me which also happens to run the same version of Windows 10. Same crackling and popping
    whenever I listen to music or play games.

    I'd like to provide a link to a sound file as another example of this
    here
    via a game's wiki page. Prior to these issues there was no pop. Following a series of updates beginning with Windows version 1903, a crackling/popping sound can consistently be heard at the tail end of this sound file and many, many others across different
    games and applications.

    I've tried tweaking and reverting settings in the registry regarding settings such as "PerformanceIdleTime" with no sucess. I've also tried disabling/enabling Dynamic Tick and using DISM command prompts such as "dism
    /online /cleanup-image /restorehealth" with no luck.

    At this point I feel like I've exhausted all possible solutions and I'm out of ideas. I'm hoping that someone who is more knowledgeable than me might know what my problem is and help me find a solution
    to this rather frustrating problem. Thanks in advance.
     
    JohnHarrington89, Feb 7, 2021
    #3
  4. Windows 10 Audio crackling/popping

    Audio Crackling and Popping

    Right so I recorded some gameplay using the Windows Game Bar Recorder, but whenever I play it the audio is indistict due to crackles and pops. This seems to have been recorded since it happens in the same place each time. IS there a way I can fix this?
    I can't redo any footage.
     
    AndersonWong, Feb 7, 2021
    #4
Thema:

Windows 10 Audio crackling/popping

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