Windows 10: Windows 10 Audio Device Graph Isolation issue

Something happened to Windows Audio Device Graph Isolation process which results the PC to freeze (crash) but no BSOD. It happened to me 2 times and i don't know why it does that.

There is the log:

Log Name: Application

Source: Application Error

Date: 6/18/2020 3:51:47 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-I6BOCI1

Description:

Faulting application name: AUDIODG.EXE, version: 10.0.19041.264, time stamp: 0x1080267e

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000000000000

Faulting process id: 0xbc8

Faulting application start time: 0x01d6456efbaa0d4f

Faulting application path: C:\WINDOWS\system32\AUDIODG.EXE

Faulting module path: unknown

Report Id: 649e39fb-ec10-4fd9-8800-c59c7766a70c

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>100</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-06-18T12:51:47.3061234Z" />

<EventRecordID>7655</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>Application</Channel>

<Computer>DESKTOP-I6BOCI1</Computer>

<Security />

</System>

<EventData>

<Data>AUDIODG.EXE</Data>

<Data>10.0.19041.264</Data>

<Data>1080267e</Data>

<Data>unknown</Data>

<Data>0.0.0.0</Data>

<Data>00000000</Data>

<Data>c0000005</Data>

<Data>0000000000000000</Data>

<Data>bc8</Data>

<Data>01d6456efbaa0d4f</Data>

<Data>C:\WINDOWS\system32\AUDIODG.EXE</Data>

<Data>unknown</Data>

<Data>649e39fb-ec10-4fd9-8800-c59c7766a70c</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>

submitted by /u/Sorinpemc3
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:)

 

Windows audio device graph isolation problem

Hello,

Windows Audio Device Graph Isolation is an official part of Windows and serves as the primary audio engine in Windows 10. It handles the audio enhancement effects provided by Windows. If you are using any enhancements, we suggest that you disable them and
see if the sounds stops. You may disable your enhancements by following the steps below:

• Right-click the Volume icon in the Taskbar.
• Click Sounds.
• From the Sound window, click the Playback tab, then select the device that you suspect is causing the issue.
• Click Properties.
• On the Enhancements tab, click the Disable all enhancements checkbox.
• Click OK.

 

Windows Audio Device Graph Isolation High CPU

Hi,

Thank you for posting your question in the Microsoft Community Forums.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

I can understand the situation must be different for you when the Windows Audio Device Graph Isolation doesn't work as it should.

Windows uses the process Windows Audio Device Graph Isolation as its main component of Windows audio engine. It helps Windows in sound enhancement process. Windows Driver Developer uses Windows Audio Device Graph Isolation to insert their Audio effect
to enhance the sound quality.

Please answer these questions to get clarity on this issue:

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Have you installed all the pending updates on the PC?
   
3. Which security software did you use to perform the virus scan on the PC?
   

However, let us follow these methods and check if that helps.

Method 1: Let us now follow these steps to uninstall the audio driver completely.

1. Go to control panel and open device manager. Or press Windows + R key at same time to open Run and type devmgmt.msc.
   
2. Click on “Sound, video and game controllers” in device manager.
   
3. Right click on a sound card and then click on properties.
   
4. Click on the Driver tab.
   
5. Click on the Uninstall Driver button.
   
6. A dialog box will ask you to confirm the action. Check the option
   Delete the driver software for this device. Click on OK.
   
7. Once done, click on View and select Devices by connection on the Device manager.
   
8. Expand ACPI x64 based PC.
   
9. Expand PCI Express Root complex and right-click on Intel Smart Sound technology Audio controller and uninstall the device.
   
10. Make sure to delete the driver if prompted during the uninstall process.
    
11. Once done, click on Action and Scan for hardware changes twice in the device manager.
    
12. Close Device Manager.
    

•Open Settings from the Windows menu.

•Click on Update and Security and check for updates to get the new audio driver for your computer.

Method 2: Sometimes answering or calling on
Skype might be the reason of Windows Audio Device Graph Isolation to use 100% disk. This will happen when you are using the Skype app. To resolve it. You need to reinstall it with the updated version in your Windows 10 PC. You can do that from
the Microsoft Store.

We look forward to your response.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Windows audio device graph isolation high CPU

Hi,

Windows Audio Device Graph Isolation is a process serves as the primary audio engine in Windows 10. It handles digital signal processing, including the advanced audio enhancement effects provided by Windows. We suggest you try running the
audio troubleshooter and see if the issue will still occur.

We'll be waiting for your response.