Windows 10: Windows 10 - black screen at startup

Discus and support Windows 10 - black screen at startup in Windows 10 Performance & Maintenance to solve the problem; started my desktop computer after being off for 24 hours, and it starts up with a black screen, the screen says from time to time no video input. I... Discussion in 'Windows 10 Performance & Maintenance' started by tapuz, Sep 8, 2017.

  1. tapuz Win User

    Windows 10 - black screen at startup


    started my desktop computer after being off for 24 hours, and it starts up with a black screen, the screen says from time to time no video input.
    I swapped cables, a different type of connection, nothing.
    When I opened the box, I see it restarting after about a minute, trying to login, and nothing, then going through the above cycle again and again.
    Also, when the computer goes into restart mode, I hear a beep, and now nothing.

    I disconnected all hard drives, including the "c", and same as above.
    I cannot even get into the bios to see what's going on.
    Any suggestions would be greatly appreciated, as I would assume the motherboard went?

    thanks

    :)
     
    tapuz, Sep 8, 2017
    #1

  2. Windows 10 black screen at startup

    Hi,


    Thank you for posting in Microsoft community. I will certainly assist you with the issue.

    Have you made any changes to your system prior to this issue?


    I suggest you unplug all the external devices (except keyboard and mouse) connected to the system and restart it to check if it helps.

    Refer the steps in the link given below and check.

    Troubleshoot black screen problems

    Black screen and not signed in to windows 10:
    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    You can also put your system in safe mode and check if it helps.

    Refer the steps given in the link below to start your system in Safe mode.

    http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab02

    Hope this helps. Get back to us with the status of the issue.
     
    Swathi Ravichandran, Sep 8, 2017
    #2
  3. Andre Da Costa, Sep 8, 2017
    #3
  4. Windows 10 - black screen at startup

    Hi tapuz.

    Not sure how much memory you have but I would take it down to one stick. Ensure it is in the location specified by your documentation for a single stick. Attempt boot. If it doesn't work try an alternate stick.

    One way to likely get the BIOS taking to you, remove the coin size CMOS battery. First remove the wall plug, remove battery and hold power button for 15 secs. Put battery back in, watch plus minus, plug in and boot. Down side to this is that it will reset your BIOS settings, if you or someone on your behalf changed something then it will be lost. Please consider this.

    Ken
     
    Caledon Ken, Sep 10, 2017
    #4
  5. tapuz Win User
    tried your idea
    took out the battery, and memory ram, nothing
    i already ordered a new computer, it seems the motherboard went.

    thanks for your help
     
    tapuz, Sep 10, 2017
    #5
  6. Sorry to hear that. Enjoy the new machine.
     
    Caledon Ken, Apr 4, 2018
    #6
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Windows 10 - black screen at startup

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