Windows 10: Windows 10 black screen during startup, not the typical problem

Discus and support Windows 10 black screen during startup, not the typical problem in Windows 10 Support to solve the problem; Hello everyone, I am new to this website. It has been a couple months ever since I downloaded Windows 10, so it is not the typical problem people get... Discussion in 'Windows 10 Support' started by karoberberyan, Nov 16, 2015.

  1. Windows 10 black screen during startup, not the typical problem


    Hello everyone, I am new to this website. It has been a couple months ever since I downloaded Windows 10, so it is not the typical problem people get during installation. About a week ago, there was a new security update from windows, so I updated my computer. I left that on overnight. My computer was frozen on an orange screen with a frozen loading circle in the middle. I did not know what went wrong, so I panicked and turned my computer off. After that, it kept doing that until it eventually went to this recovery page where it asked if I wanted to restore to a past point. I restored to a week before the problem, yet the problem was still present. After that, I tried starting the computer with "disable early launch anti-malware protection" and it worked the first time, then i restarted the computer, and again it was stuck at that orange screen. I'm not sure what I did, but that orange screen is not present anymore. It is now a black screen. Is there anything I can do in safe mode to fix my problem? I don't want to restore my computer because of all the data I have.

    :)
     
    karoberberyan, Nov 16, 2015
    #1

  2. Windows 10 black screen during startup, not the typical problem

    It has been a couple months ever since I downloaded Windows 10, so it is not the typical problem people get during installation. There is no cursor on the black screen. About a week ago, there was a
    new security update from windows, so I updated my computer. I left that on overnight. My computer was frozen on an orange screen with a frozen loading circle in the middle. I did not know what went wrong, so I panicked and turned my computer off. After that,
    it kept doing that until it eventually went to this recovery page where it asked if I wanted to restore to a past point. I restored to a week before the problem, yet the problem was still present. After that, I tried starting the computer with "disable early
    launch anti-malware protection" and it worked the first time, then i restarted the computer, and again it was stuck at that orange screen. I'm not sure what I did, but that orange screen is not present anymore. It is now a black screen. Is there anything I
    can do in safe mode to fix my problem? I don't want to restore my computer because of all the data I have.
     
    KaroBerberyan, Nov 16, 2015
    #2
  3. Windows 10 black screen during startup, not the typical problem

    Hi Karo,

    Thank you for posting in Microsoft Community.

    I am sorry to know that you are getting Black screen error after installing a new update. I’ll certainly help you fix this.

    This may occur if a problem cause your PC to shut down or restart unexpectedly. I would suggest you to refer the following Windows article on how to troubleshoot black screen problems in Windows 10.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Hope this will help you. Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

    Thank you.
     
    Azaruddin Syed, Nov 16, 2015
    #3
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Windows 10 black screen during startup, not the typical problem

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