Windows 10: Windows 10 Black Screen Just Before Login Screen.

Hi guys, I'm running a new and clean install of windows 10 pro on a desktop computer (Acer Aspire AX1301 X64) which previously ran Windows 7 Ultimate.Occasionally when I boot up, the screen will go black and seems that the keyboard is disengaged when this happens.

The only things that I have installed on this computer is all drivers from the acer website and for the graphics card from nvidia website, & Google Chrome. The keyboard I use is a Microsoft keyboard and mouse.

Having looked at the Device manager, doesn't show any issues. I also downloaded an update for the Bios (successfully) from the acer website to try and fix the issue myself but still the same.
I have also reset the cmos.
Everything is secure within the system itself, ie; cpu, memory, graphics etc etc.I am under the impression that Acer has not added my model of PC to the compatible drivers for Windows 10.

If anyone could shed some light on this it would be very much appreciated.

:)

 

Black screen before login

Hi Chris,

We appreciate your time and effort for getting back to us.

I suggest you to select Startup Repair option from the
Advanced Options and check if it works.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Black screen before login

Old title: Help

HELP ME after my starting logo black screen no mouse cursor can't restart,reinstall,system restore

 

If you are only getting this problem when you turn on your computer after it has been powered off, then try disabling Fast Startup and see how that affects your booting. It is very likely the cause of this.

HERE is a really good tutorial by turn off Fast Startup

 

Ok I'll give that a try now.

 

Well, slicendice.... I shutdown and rebooted twice and booted straight up to login screen with an issue. That was an easy fix lol been driving me crazy. I guess I can start putting my crap back on it now.

Massive thanks slicendice!

I do have one other small anoyance but I'll post that in the relevant section.