Windows 10: Windows 10 Black screen while upgrading

It happens everytime I try to upgrade windows 10, I have tried loads of different methods but none seem to work.

The C:\$Windows.~BT\Sources\Panther\setuperr.log is as follows:
Code: 2015-08-02 21:50:42, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session2015-08-02 21:50:42, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-02 21:50:45, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104 2015-08-02 21:50:46, Error MOUPG CSetupManager::ExecutePreDownloadMode(6591): Result = 0x800705BB 2015-08-02 21:50:46, Error MOUPG CSetupManager::ExecuteDownlevelMode(369): Result = 0x800705BB 2015-08-02 21:50:46, Error MOUPG CSetupManager::Execute(223): Result = 0x800705BB 2015-08-02 21:50:46, Error MOUPG CSetupHost::Execute(370): Result = 0x800705BB 2015-08-02 21:50:47, Error MOUPG CSetupManager::CopyDynamicUpdateFiles(2216): Result = 0x80070020[gle=0x00000020] 2015-08-02 21:50:56, Error SP CSetupPlatform::ResurrectNewSystem: Failure: Win32Exception: \\?\C:\$Windows.~BT\Sources\NewSystem.dat: The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002] 2015-08-03 00:22:17, Error MOUPG CSetupManager::CopyDynamicUpdateFiles(2216): Result = 0x80070020[gle=0x00000020] 2015-08-03 00:22:39, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010001) 2015-08-03 00:23:00, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-03 00:23:00, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-03 00:23:03, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7] 2015-08-03 00:23:03, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7] 2015-08-03 00:23:17, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-03 00:25:18, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-03 00:25:20, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7] 2015-08-03 00:25:20, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session[gle=0x000000b7] 2015-08-03 00:25:34, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-03 00:25:39, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-03 00:26:44, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7] 2015-08-03 00:26:58, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session 2015-08-03 00:27:04, Error CONX Failed to initialize net class data 80070002 2015-08-03 00:27:27, Error CONX Unable to get message handle 80092009 c:\windows\system32\drivers\atikmdag.sys 2015-08-03 00:27:27, Error CONX Unable to get message handle 80092009 c:\windows\system32\drivers\atikmpag.sys 2015-08-03 00:27:33, Error CONX Failed to open INF file [oem1.inf] with 0x80070002 2015-08-03 00:27:33, Error CONX Failed to initialize driver package [oem1.inf] 2015-08-03 00:27:56, Error CONX Failed to open INF file [oem1.inf] with 0x80070002 2015-08-03 00:27:56, Error CONX Failed to initialize driver package [oem1.inf] 2015-08-03 00:30:04, Error [SetupHost.Exe] ReAgentXMLParser:arseConfigFile (xml file: C:\$WINDOWS.~BT\Sources\SafeOS\ReAgent.xml) returning 0X2 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Drivers of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.GDRs of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Langpacks of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.FeaturesOnDemand of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Critical of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Drivers of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Langpacks of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:12, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.FeaturesOnDemand of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002] 2015-08-03 00:30:18, Error SP Using current time as Recovery Timestamp. 2015-08-03 00:32:20, Error MOUPG CSetupManager::ExecuteDownlevelMode(439): Result = 0xC190010E 2015-08-03 00:32:20, Error MOUPG CSetupManager::Execute(223): Result = 0xC190010E 2015-08-03 00:32:20, Error MOUPG CSetupHost::Execute(370): Result = 0xC190010E[/quote] Any help is appreciated/

:)

 

Windows 10 Upgrade Issue

Hi Kathy,



Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.



There can be many reasons for booting to a black screen while upgrading to Windows 10. Please follow the below link and try the steps:

Black screen after upgrading to Windows 10

Black screen after upgrading to Windows 10

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Can't upgrade to windows 10

I can't finish my windows 10 upgrade, after a while the screen going black and nothing happend, what I have to do?

 

What has worked for some is to backup your current system then clean install 8.1 and activate then upgrade to 10.