Windows 10: Windows 10 Blue Screen 0x00000116

My Windows 10 PC is experiencing the following error:Source: WindowsSummary: Shut down unexpectedlyDate: ‎7/‎20/‎2021 3:35 PMProblem signatureProblem Event Name: BlueScreenCode: 116Parameter 1: ffffc409e7768460Parameter 2: fffff80758c31764Parameter 3: 0Parameter 4: dOS version: 10_0_19043Service Pack: 0_0Product: 768_1OS Version: 10.0.19043.2.0.0.768.101Locale ID: 1033Extra information about the problemBucket ID: 0x116_TdrBCR_Tdr:9_IMAGE_nvlddmkm.sys_KeplerI've tried looking into it and the mo

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BSOD and 0x00000116

The computer crashed with blue screen and 0x00000116 code. It occurred while I was playing a game

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue screen issue on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you to answer the following question:

• 
  Could you please provide the make/model of your laptop?
  

The issue might occur due to Viruses, or something changing/deleting
in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Troubleshoot blue screen errors

Please get back to us with updated status, we will be happy to assist you.