Windows 10: windows 10 blue screen custom pc

Discus and support windows 10 blue screen custom pc in Windows 10 BSOD Crashes and Debugging to solve the problem; I bought this pc a few years ago now and have recently started getting blue screens of death. specs amd fx-8370 eight-core processor 4 ghz, 8 gb ram,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by foozlar, Oct 27, 2019.

  1. foozlar Win User

    windows 10 blue screen custom pc


    I bought this pc a few years ago now and have recently started getting blue screens of death.

    specs amd fx-8370 eight-core processor 4 ghz, 8 gb ram, windows 10 home version 1903

    Any help is appreciated! And sorry i was having trouble uploading the minidump file to onedrive it kept saying i didn't have permission so I'll just put it here:


    Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\minidump\102719-154390-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: srv*
    Executable search path is:
    Unable to load image Unknown_Module_257b37f7`d468d700, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Unknown_Module_257b37f7`d468d700
    Debugger can not determine kernel base address
    Windows 10 Kernel Version 18362 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Machine Name:
    Kernel base = 0xfffff803`76c00000 PsLoadedModuleList = 0xfffff803`77048210
    Debug session time: Sun Oct 27 15:58:31.499 2019 (UTC - 7:00)
    System Uptime: 2 days 23:59:48.245
    Unable to load image Unknown_Module_257b37f7`d468d700, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Unknown_Module_257b37f7`d468d700
    Debugger can not determine kernel base address
    Loading Kernel Symbols
    .
    Loading User Symbols
    Loading unloaded module list
    ...........................
    For analysis of this file, run !analyze -v
    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure. The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000004, The thread's stack pointer was outside the legal stack
    extents for the thread.
    Arg2: fffff8037d07bff0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8037d07bf48, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved

    Debugging Details:
    ------------------

    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    DUMP_TYPE: 2

    BUGCHECK_P1: 4

    BUGCHECK_P2: fffff8037d07bff0

    BUGCHECK_P3: fffff8037d07bf48

    BUGCHECK_P4: 0

    TRAP_FRAME: fffff8037d07bff0 -- (.trap 0xfffff8037d07bff0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff48d79927000 rbx=0000000000000000 rcx=0000000000000004
    rdx=fffff48d7992d000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80376e4eec7 rsp=fffff8037d07c180 rbp=fffff8037d07c6f0
    r8=fffff48d7992d000 r9=fffff8037d07c710 r10=ffffdd86b204b080
    r11=0000007ef477f350 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    fffff803`76e4eec7 ?? ???
    Resetting default scope

    EXCEPTION_RECORD: fffff8037d07bf48 -- (.exr 0xfffff8037d07bf48)
    ExceptionAddress: fffff80376e4eec7
    ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
    ExceptionFlags: 00000001
    NumberParameters: 1
    Parameter[0]: 0000000000000004
    Subcode: 0x4 FAST_FAIL_INCORRECT_STACK

    CPU_COUNT: 8

    CPU_MHZ: 10ee

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 15

    CPU_MODEL: 2

    CPU_STEPPING: 0

    CUSTOMER_CRASH_COUNT: 1

    BUGCHECK_STR: 0x139

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: DESKTOP-8HRQA52

    ANALYSIS_SESSION_TIME: 10-27-2019 17:13:04.0370

    ANALYSIS_VERSION: 10.0.18362.1 amd64fre

    LAST_CONTROL_TRANSFER: from fffff80376dd30e9 to fffff80376dc1220

    STACK_TEXT:
    fffff803`7d07c180 00000000`00000000 : 00000000`00000360 0005e56c`00ab6000 00000000`0010001f 00000000`00000001 : 0xfffff803`76e4eec7


    STACK_COMMAND: .trap 0xfffff8037d07bff0 ; kb

    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: CORRUPT_MODULELIST_0x139

    DEFAULT_BUCKET_ID: CORRUPT_MODULELIST_0x139

    PRIMARY_PROBLEM_CLASS: CORRUPT_MODULELIST_0x139

    FAILURE_BUCKET_ID: CORRUPT_MODULELIST_0x139

    TARGET_TIME: 2019-10-27T22:58:31.000Z

    OSBUILD: 18362

    OSSERVICEPACK: 0

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: unknown_date

    ANALYSIS_SESSION_ELAPSED_TIME: 70

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:corrupt_modulelist_0x139

    FAILURE_ID_HASH: {bec1bc00-1c8a-a417-55b2-9f8b67cbb1c5}

    Followup: MachineOwner
    ---------


    :)
     
    foozlar, Oct 27, 2019
    #1

  2. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Oct 27, 2019
    #2
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Oct 27, 2019
    #3
  4. Roan T Win User

    windows 10 blue screen custom pc

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Oct 27, 2019
    #4
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