Windows 10: Windows 10 blue screen error and auto restart

I installed win10 to my new computer. But it often unpredictably jump into blue screen error and auto restart.(didn't run any heavy load program). The error code is as follow, Does anyone know what's the problem and how to solve it? THX

0x0000001e (0xffffffffc0000005, 0xfffff802fd52ca00, 0x0000000000000000, 0xffffffffffffffff)

(param1 0x0000001e (0xffffffffc0000005, 0xfffff802fd52ca00, 0x0000000000000000, 0xffffffffffffffff)
param2 C:\Windows\MEMORY.DMP
param3 8190a199-a0d6-4f42-a3cf-60d5e36a4aa2 )

:)

 

ANSWERED: Unsolicited Auto Restart

Hi Ralph,

Broken system files, software conflicts, or update incompatibility can cause issues such as encountering blue screen errors and auto-restarts. To isolate this issue, please answer the following questions:

• Aside from the updates, were there other changes made to your computer prior to the issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you boot your computer in
safe mode with networking and see if the issue still persists. By performing this, we can isolate if there is any third party app that is causing your computer to restart on its own.

In addition, if you will encounter blue screen errors again, you may follow the steps found on this

article to resolve it.

We're looking forward to your response.

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response