Windows 10: Windows 10 Blue screen failure back again!

Hi,


Back in June I was getting blue screen failures a lot and someone on here identified it was Norton antivirus causing this. I removed this for another virus program and all good for a while - thanks.


However recently I am getting blue screens again BAD_POOL_HEADER reported.


I have ensured all updates in place, but Windows 10 seems to be the worst version I have experienced for blue screen failures!


Any suggestions of what to check?


thanks,


Steven

:)

 

Blue screen issue on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you to answer the following question:

• 
  Could you please provide the make/model of your laptop?
  

The issue might occur due to Viruses, or something changing/deleting
in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

Kernel Security Check Failure Blue screen after Windows 10 creator update

Hi,

Kernel Security Check Failure error is usually due to memory, driver incompatibility or possible system data corruption. We suggest that you follow the steps suggested on the link below to help you troubleshoot your blue screen issues:

Troubleshoot blue screen errors.

Regards.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.