Windows 10: Windows 10 Blue Screen - Microsoft Storage Port Driver

Please help



I've had ten (10) Blue Screen crashes since late July related to Microsoft Storage Port Driver. It all started after a technician installed a new Samsung 970 EVO NVMe M.2 PCIe 2TB SSD. He did a fresh install of Windows 10, then copied my backup from Carbonite.

I've tried everything, hardware scans, memory scans, driver updates, and resetting my PC. Here is the latest blue screen error message.

Blue Screen Error - Sept. 2, 2018 12:22:11PM
Bug check code
0x0000000a
Bug check parameters

0xffff870000000000
0x0000000000000002,

0x00000000000000000,

0xfffff8015e2fea00

Device name

Microsoft Storage Port Driver
Driver version
10.0.17134.137 (WinBuild.160101.0800)
Driver path

C:\WINDOWS\System32\drivers\storport.sys

Based on reading another thread, I see it may be related to my chipset.

I did a minidump and saved my system information to onedrive. Let me know where to send the link for analysis.


:)

 

Windows 10 Blue Screen - Microsoft Storage Port Driver

Please help

I've had ten (10) Blue Screen crashes since late July related to Microsoft Storage Port Driver. It all started after a technician installed a new Samsung 970 EVO NVMe M.2 PCIe 2TB SSD. He did a fresh install of Windows 10, then copied my backup from Carbonite.

I've tried everything, hardware scans, memory scans, driver updates, and resetting my PC. Here is the latest blue screen error message.

Blue Screen Error - Sept. 2, 2018 12:22:11PM

Bug check code
0x0000000a

Bug check parameters

0xffff870000000000

0x0000000000000002,

0x00000000000000000,

0xfffff8015e2fea00

Device name

Microsoft Storage Port Driver

Driver version
10.0.17134.137 (WinBuild.160101.0800)

Driver path

C:\WINDOWS\System32\drivers\storport.sys

Based on reading another thread, I see it may be related to my chipset.

I did a minidump and saved my system information to onedrive. Let me know where to send the link for analysis.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

USB ports fail, then blue screen of death on three Windows 10 computers -- Can this be fixed or is this caused by a virus?

Hi Grace,

It's possible that certain drivers, such as USB and other device drivers are causing blue screen errors on your PC. Another factor is due to a conflicting third-party software. Now, before we get into the solution, were you able to boot your computer normally
or can it boot to the desktop screen? If yes, then we suggest that you run the
Hardware diagnostic tool on your PC. Just type troubleshooter on the
Search box, press Enter, then look for
Hardware and Devices, and click Run the troubleshooter.

If the troubleshooter didn't resolve the port issue, then might as well you update the USB driver, and the BIOS firmware of your computer.

In addition to that, if you're still getting a blue/black screen error after performing the recommended steps, then we suggest that refer to the troubleshooting steps from these articles:

• Troubleshoot blue screen errors.
• Troubleshoot black screen or blank screen errors.

Let us know the outcome.