Windows 10: Windows 10 blue screen of death after updating drivers

Hello, I need help. I was having problems with a steam game and I followed a guide on a website, the website told me to download DriverHub, I downloaded it, clicked on update drivers. After my PC updated the drivers, it restarted itself, and every time I logged into windows, I get a Blue Screen of Death and my PC reboots itself again. I can go into Safe Mode but I can't use my WiFi USB adapter, I got no way to go online on my PC. I still can transfer files from a USB adapter with a Micro SD card. Im using my phone to ask this question since I can't go online on my PC. Here is my mimidump. Hope

:)

 

1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

Blue Screen Of Death problem

Hi Pranav,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

Try the following steps and check if it works:

Step 1:

I suggest you refer to the following Microsoft article on Troubleshoot blue screen errors and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

If the issue persists then follow the below step.

Step 2:

I would suggest you to manually update the
Display adapters driver from the Device Manager.

Please refer to the following Wiki article created by Andre Da Costa on
How to: Install and Update drivers in Windows 10.

Redirecting

If the issue still persists then, I would recommend you to download and install the latest
Graphic card driver in compatibility mode from the manufacturer and check with the results.

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

Redirecting

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

Redirecting

Keep us posted on Windows related queries and we will be happy to assist you further.