Windows 10: Windows 10 blue screen Shut down unexpectedly

Twice, once while reading news articles and the second time when away from the computer it shut down and restarted. The error messages are Problem Date StatusShut down unexpectedly 4/28/2021 4:47 PM Not reportedProblem signatureProblem Event Name: BlueScreenCode: 12bParameter 1: ffffffffc00002c4Parameter 2: 3beParameter 3: 27798a67df0Parameter 4: ffff9381788b1000OS version: 10_0_19041Service Pack: 0_0Product: 768_1OS Version: 10.0.19041.2.0.0.768.101Locale ID: 1033Problem Date StatusShut down unexpectedly 4/28/2021 4:47 PM Not reportedProblem signatureProblem E

:)

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue Screen of Deaths on a Daily

I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks