Windows 10: Windows 10 blue screen when watching videos.

Discus and support Windows 10 blue screen when watching videos. in Windows 10 BSOD Crashes and Debugging to solve the problem; dozens this week my laptop has crashed and gotten bluescreen. And it says VIDEO_MEMORY_MANAGEMEN_INTERNAL. Have tried Driver Verifier but can't find... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by [NOWAY], Jul 27, 2020.

  1. [NOWAY]
    [NOWAY] Win User

    Windows 10 blue screen when watching videos.


    dozens this week my laptop has crashed and gotten bluescreen. And it says VIDEO_MEMORY_MANAGEMEN_INTERNAL.


    Have tried Driver Verifier but can't find the misbehaving driver.

    graphics: AMD Renoir integrated graphics and Nvidia gtx 1650


    Windows 10 Version 2004 OS Build 19041.388

    Minidump: https://drive.google.com/file/d/1nRf1bU0WlLZTLQW33N6T-tCwmnot4G3n/view?usp=sharing

    :)
     
    [NOWAY], Jul 27, 2020
    #1
  2. VIJAYA KUMARI 1
    Vijaya Kumari 1 Win User

    windows 10 crashing when watching videos online

    Hi Sean,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    I’m sorry to know that Windows 10 crashing while watching videos online.
    Sorry for the inconvenience caused. I will be happy to assist you.

    To assist you further with this issue, please let us know the following details.

    • Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?
    • Do you face the same issue when using Microsoft Edge ?

    As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.

    If the issue still persists, then try updating the Display driver and check. Here is the steps:


      • Press Windows Key + R on your desktop screen to go to run command box.

      • Type devmgmt.msc and hit Enter.

      • In Display Adapter, expand Display Adapter, right-click , and then click
        Update.
    Please let us know, if you need any further help and we would be glad to assist you further.

    Thank you.
     
    Vijaya Kumari 1, Jul 27, 2020
    #2
  3. JOKERJ2442
    JokerJ2442 Win User
    windows 10 crashing when watching videos online

    Yes I have completed said steps and still this is an issue. I have updated graphics drivers, windows, the whole 9 yards.
     
    JokerJ2442, Jul 27, 2020
    #3
  4. NITHEESHKUMAR
    nitheeshkumar Win User

    Windows 10 blue screen when watching videos.

    Laptop Screen is Flickering when i watch video

    After Windows update my laptop is Screen is flickering when i watch videos in my laptop. This is not happening when i watch videos in youtube but only when i watch videos that are there in my laptop. I tried with different video players. Sometimes laptop
    Suddenly closes after this flickering and shows blue screen.
     
    nitheeshkumar, Jul 27, 2020
    #4
Thema:

Windows 10 blue screen when watching videos.

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