Windows 10: Windows 10 Blue Screen when watching Youtube on Google Chrome

Hi,I am experiencing Blue screen when I watch Youtube on Google Chrome. I have tried reinstalling Chrome . Need helpI have uploaded the 3 recent minidump fileshttps://drive.google.com/drive/folders/17s6MTzpchb-w0m1zuTAfOF1Sx_R-UJCh?usp=sharingThank you,John

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BSOD while watching YouTube on Chrome.

For the past couple of weeks, I've been getting a blue screen crash any time I watch YouTube videos on Google Chrome. The blue screens range from Page Fault in Nonpaged Area to Memory Management.

I've tried updating my drivers, updating my OS, doing a DISM check and repair, an SFC check, a memory test, and a thorough virus scan to no avail.

Here are the dump files for my previous crashes, along with a system info file.

 

Windows 10 and Google chrome problems

Hello,

Thank you for your interest in Windows 10.

As you have mentioned that now you rolled back to windows 7 ultimate.I would suggest you to follow the steps given below and check.

Uninstall and reinstall Google Chrome and check

To uninstall and reinstall Google Chrome follow the steps given below.

• 
  Press start button.
  
• 
  Select Control Panel.
  
• 
  In Control Panel , Click on
  Programs
  
• 
  Then Click on Programs and features.
  
• 
  Select Google Chrome and Click Uninstall button
  

Uninstall Chrome prompt dialog appears and the further uninstallation process continues if you click uninstall button. Once Google Chrome gets uninstalled, you can download and install Google Chrome from its official website,
and check if issue persists.

If issue still didn’t get resolved by the above mentioned steps, I would also suggest you to post the query in Google support forums for more help.

Get help from the Chrome community:
Google Chrome Help

Hope this helps, if you need further assistance on Windows let us know we will be glad to help.

 

Some videos on YouTube not working in Google Chrome

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

In order to help you better, could you please confirm a couple of things:

• Have you tried accessing YouTube in different browsers?
• Do you get any error message?
• Do you have issues with all the video files?

Method 1: I would suggest you to launch Google Chrome by right clicking the program icon and select ‘Run as Administrator’ and check for the issue.

If you are unable to launch the program, you may try to open the program from the exact location.

• Open C drive.
• Select ‘Program files’.
• Open ‘Google’ folder and select ‘Chrome’.
• And find the application icon and see if you are able to launch the program.

Method 2: If the issue still persists, it would be a good idea to uninstall and reinstall Google Chrome and check with the issue.

I would also suggest you to post the query in Google support forums for more information.

Google Help

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.