Windows 10: Windows 10 Blue Screen

Discus and support Windows 10 Blue Screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I am getting a blue screen with a message that says Your PC ran into a problem and needs to restart. You can restart. I don’t know how to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AndrewHerbst, Jun 24, 2020.

  1. ANDREWHERBST
    AndrewHerbst Win User

    Windows 10 Blue Screen


    Hello,

    I am getting a blue screen with a message that says Your PC ran into a problem and needs to restart. You can restart. I don’t know how to restart. No restart button.

    Stop Code: Bad System Config Info

    :)
     
    AndrewHerbst, Jun 24, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jun 24, 2020
    #2
  3. AMRITABHATTACHARJEE1709
    AmritaBhattacharjee1709 Win User
    Blue screen issue on windows 10

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on windows 10.

    I understand your concern and will help you with the issue.

    To begin with troubleshooting I would like you to answer the following question:


    • Could you please provide the make/model of your laptop?
    The issue might occur due to Viruses, or something changing/deleting
    in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    AmritaBhattacharjee1709, Jun 24, 2020
    #3
  4. YOLVI ELL
    Yolvi Ell Win User

    Windows 10 Blue Screen

    Windows 10 - Blue Screen / WatchDog Violation

    Hi,

    Incompatible drivers can cause the Watchdog Violation blue screen error. We'd like to learn more about your concern so that we can provide the proper resolution. We just have a few questions for you:

    • Which build version of Windows 10 is on your computer? To check, click
      Start      , type winver, and press Enter. For example, 14393.1066.
    • Are you using a third-party antivirus program?
    • Did you make any changes to your computer before this started happening?
    • What troubleshooting steps have you done so far?

    As an initial recommendation, we suggest carefully following the steps suggested

    here     for troubleshooting blue screen errors. That article was specifically created for resolving stop (also called blue screen) errors that happen in Windows 10.

    We'll wait for your response and the results of the initial troubleshooting.
     
    Yolvi Ell, Jun 24, 2020
    #4
Thema:

Windows 10 Blue Screen

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