Windows 10: Windows 10 boot loop even after restore

Hi, I have a surface book 2 and recently did a windows update which seems to have corrupted the system. Whenever I shut down, the computer goes into a boot loop constant windows logo and the only way to get it to turn on is to do a hard restart hold power button and plus button/minus button. I also noticed the touchscreen has stopped working as well so there may be other problems present in the computer. I have tried a full system restore and a restore from hard drive as well as everything I've found on the internet with no luck! The system now looks to be restored however the same problem

:)

 

Restoring Windows 10 Image using Macrium Reflect


In addition to the above. Here's my suggestion in step by step.
I assume you have Macrium Installed in your current HD and already made a backup copy.

1. Connect your new HD via USB port and boot up.
2. Run Macrium, click on Restore tab then select the Backup Image that you made to restore
3. click on "select a different target disk" then select your new HD as destination
   
   
   
4. Proceed to restore then Shutdown and disconnect the old HD and replace with the new HD
5. Boot up with your new HD.

 

Boot loop

Hi Terri,

This issue occurs when there are broken components on the boot configuration data of your system. To troubleshoot your boot loop issue, we suggest that you boot in
safe mode through the Windows
Recovery Environment option. To do this, follow these steps:

• Turn on your computer. When the Windows logo appears, unplug and replug the device. Perform these steps three times.
• On the fourth instance, turn on your device without unplugging it. The Windows Recovery Environment window will appear.
  
• On the Choose an option screen, click Troubleshoot.
• Click Advance options.
• Click Startup Settings.
• Click Restart.
• Once your computer restarts, you will see a list of options. Press the F4 key to start your computer in
  safe mode.
  

Once done, we suggest that you perform a system restore after booting in safe mode. System Restore will be able to revert your PC or laptop to their previous state, which can be used to repair and recover system malfunctions or issues. Restoring won’t affect
your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:

1. Right-click the Start button, and then select
Control Panel.

2. Search Control Panel for
Recovery.

3. Select Recovery > Open
System Restore > Next.

4. Choose the restore point related to the problematic
app, driver, or update, and then select
Next > Finish.

Feel free to post back if you need further assistance.

 

Boot loop

Hi Peza333,

Let's try to fix your issue. Please follow the steps below on how to perform a system restore when unable to boot or stuck on boot:

• 
  Start your desktop, and after the manufacturers logo disappears and Windows 10 tries to boot, press and hold the power button for 5-10 seconds to perform a hard shut down.
  
• 
  Do the step #1 until you see the Windows logo screen or Please wait during boot. (You may need to perform this up to
  3 times.)
  
• 
  After Windows 10 boots into the Windows 10 Recovery Environment (WinRE), you can now access Startup Recovery,
  Safe Mode, and Command Prompt.
  
• 
  Go to Troubleshoot > Advanced Options > System Restore,
  and then check if you have a restore point.
  
• 
  In the list of available restore points, choose the date prior to the issue. Steps can be found in this article on
  how to perform a System Restore. Refer to Restore from a system restore point.
  

Looking forward to your response.