Windows 10: Windows 10 boot up stuck?

I have a HP dv6 6135dx and I recently just installed Windows 10 on it and it won't boot up, it stays on the windows logo with the dots. I've tired doing a clean but it gets stuck on the windows logo. I've also put the same drive in another laptop and it boots up straight away. Any ideas why this is happening?

:)

 

win 10 boot up vs legacy win xp boot up

Hi,





Based on the details provided, we need to access your Windows 10 to repair the boot process to be able to access
the Advance Startup options (Startup Repair screen). To do this, we need
to use the Windows 10
ISO file
to access the
Advance Startup repair. boot your PC using the
ISO fileand on the bottom left of the Windows setup screen, click on
Repair myPC > Troubleshoot > Advance Options > Command
Prompt and enter the following
command:

• 
  Bootrec /scanos
  
• 
  bootrec /fixMBR
  
• 
  bootrec /fixBoot
  
• 
  bootrec /rebuildBCD
  

Kindly provide us the
return-message
so that we can investigate this matter further.



We'll be waiting for your response.



Regards

 

win 10 boot up vs legacy win xp boot up

Cheers Ken.

After entering the 4 commands the return message was

Successfully identified Windows installations.

Total identified Windows installations:0

The operation completed successfully.

X:\Sources>

Phil

 

Kalaberry2100,

Welcome to the Forum!

Please try shutting down the computer pressing the Power button. You may have to press it for 15-20 seconds until it eventually shuts down.

Now, press the Power button to turn on the PC, and, just as Windows starts to load (round dots rotating), press and hold the power button down until it turns off.

Repeat the same actions two more times, and, on the third (sometimes fourth) try, instead of the round dots, the PC should boot into recovery mode trying to do a fix. This usually fails, and then you are given recovery/repair options in the Windows Recovery Environment.

In the Windows Recovery Environment, on the Choose an option screen, click: Troubleshoot > next window click: Advanced Options, and at the next window click: Automatic Repair (Fix problems that keep Windows from loading.)

Give it a whirl and let us know what develops.

It may be that you have a Video card issue. That is another story...