Windows 10: Windows 10 BSOD and system crash/shutdown when playing games

Discus and support Windows 10 BSOD and system crash/shutdown when playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; Issues started not long ago when I purchased a new gtx 750 ti graphics card. Get varied Bsod error messages such as video_tdr_failure nvlddmkm.sys, and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Gleame, Apr 10, 2016.

  1. Gleame Win User

    Windows 10 BSOD and system crash/shutdown when playing games


    Issues started not long ago when I purchased a new gtx 750 ti graphics card. Get varied Bsod error messages such as video_tdr_failure nvlddmkm.sys, and DPC_Watchdog_violation as well as one or two others. These issues present themselves upon starting of certain games. Specifically first person shooters but is rarely a problem for my most played game League of Legends. Very easily replicate-able as it happens everytime i start said games. Starts out as odd stretched lines and screen disturbances (spasm like textures and light shafts in game) and then black screen with sound followed by either display kernel crash message of my video driver or complete computer shutdown.

    Also included below is a DxDiag system info save file.

    :)
     
    Gleame, Apr 10, 2016
    #1

  2. BSoD

    + when i play other games i dont have BSoD i think i can recognize it mostly when im playing Division ,Dark Souls 3 these are the most problematic games they were even crashing but i tried to fix this crashes and i think i fixed it(by those steps above
    and in game changes +veryfing games files etc) because i can play longer without any crash but it makes BSoD + streaming with OBS.
     
    MarioMoricz, Apr 10, 2016
    #2
  3. Bad_module_info has stopped work

    I have the same problem trying to play a game. There are no files in the Minidump. As the OP stated the game crashes, not Windows. To be clear, we are not getting a BSOD or having a crash in windows 10. It seems windows is making the game we are trying to
    play crash and we get the "Bad_module_info has stopped working" message and game crashes.

    The game I am trying to play is an MMO called Echo of Soul Phoenix. I was able to play the game before the recent Creator update. Game mode appears to be disabled for this game in Windows 10. I am running Windows 10 Home version 1709, build 16299.125.
     
    DanielCraig1, Apr 10, 2016
    #3
  4. zztemp Win User

    Windows 10 BSOD and system crash/shutdown when playing games

    Hi,

    Welcome to the forums *Smile

    Your last few BSOD's are all pointing towards: nvlddmkm.sys
    This is an Nvidia driver:

    Code: 3: kd> lmvm nvlddmkm Browse full module list start end module name fffff800`180f0000 fffff800`18d15000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: nvlddmkm.sys Image name: nvlddmkm.sys Browse all global symbols functions data Timestamp: Tue Feb 23 20:31:51 2016 (56CCB3A7) CheckSum: 00BEE1BE ImageSize: 00C25000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
    There is a new version : 364.72 WHQL
    Release Date: 2016.3.28
    Also, make sure that your GPU is correctly mounted onto your motherboard.
    Confirm that everything is correctly set into place.

    Course of action:

    1) remove drivers with DDU (in safemode)
    2) Reinstall the latest drivers from the Nvidia website
    http://www.nvidia.com/download/drive...x/100868/en-us

    Report back, goodluck!
     
    zztemp, Apr 10, 2016
    #4
  5. Gleame Win User
    Update : After following these steps I get a new set of visual disturbances. After trying out games again I get a confetti looking screen followed by my monitor going into sleep mode while my computer stays powered. Upon restarting I get bsod error "Video-scheduler-internal-error" and lines running across my screen of varied colors during start up that disappear when i reach login. Three latest logs are new.
     
    Gleame, Apr 11, 2016
    #5
  6. Ztruker Win User
    1st new dump, nvlddmkm.sys Mon Mar 21 21:44:53 2016 (56F0A395)

    Last two new dumps, dxgmms2.sys Wed Feb 24 01:02:59 2016 (56CD4793)
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress.Still a Nvidia problem. I suggest trying some of the older drivers, see if that resolves the problem. If not maybe return the gtx 750 ti and get a different, non-Nvidia graphics card.
     
    Ztruker, Apr 11, 2016
    #6
  7. razma Win User
    any luck with this issue? I recently upgraded my motherboard, cpu, and ram and I am suddenly having crashes when playing games. I get a confetti like effect, giant white pixels on all screens, and my computer locks up. I've tried everything I can think of. I've tried reinstalling Windows 10, I tried different pci slots, i tried changing settings from gen 3 to gen 2. Ive tried updating drivers for the 780 ti and the integrated gpu. I can't figure this out, it's been almost a week since I started having issues
     
    razma, Apr 28, 2016
    #7
  8. Ztruker Win User

    Windows 10 BSOD and system crash/shutdown when playing games

    Ztruker, Apr 5, 2018
    #8
Thema:

Windows 10 BSOD and system crash/shutdown when playing games

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