Windows 10: Windows 10 BSOD on Login to Account

After shutting down my computer after it was running slow (having difficulties with viewing a YouTube video, lags when attempting to CTRL-ALT-DEL), attempting to log back into my personal user account resulted in a BSOD with the code "System Service Exception".


Logging into the Administrator account I thankfully created still works, and I can use the computer without issue on that account. But, every time I attempt to log into my personal user account I receive a System Service Exception error code and a BSOD. I attempted to system restore to a save created on 01/06/2019, but the restore failed and I did not receive an error why. Similarly, a start-up repair yielded similar results.


I ran sfc /scannow and after it encountered corrupted files and failing to repair them, I found this in the text log it presented to me.

2019-01-05 23:48:41, Info CSI 0000588e [SR] Cannot repair member file [l:11]'xwtpdui.dll' of Microsoft-Windows-XWizards-DUIPlugin, version 10.0.17134.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2019-01-05 23:48:41, Info CSI 0000588f [SR] This component was referenced by [l:145]'Microsoft-Windows-Client-Features-Package00118~31bf3856ad364e35~amd64~~10.0.17134.1.microsoft-windows-client-features-deployment001180-Deployment'
2019-01-05 23:48:58, Info CSI 00005890 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\\xwtpdui.dll; source file in store is also corrupted​

&​

HRESULT = 0x800f0821 - CBS_E_ABORT​

I've also ran DISM.exe /Online /Cleanup-image /Restorehealth and was still unable to log into my personal user account.​

I have not installed any recent applications other than updating Microsoft OneDrive. I can still access the Administrator account but cannot log into my personal account due to receiving a BSOD at the login attempt. I have updated all device drivers available in my Device Manager.​

Is it possible to repair my account without losing all of my applications and other data that isn't preserved with a refresh?​

:)

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Can't login to my windows 10 PC

Hi,

Thank you for your interest in Windows 10.

• 
  Are you trying to login to Microsoft account or local account?
  
• 
  If its Microsoft account are you able to login using the web interface?
  

I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and check if issue persists.

Please get back to us with the results of the above instructions.

 

Windows 10 Tweaks

As you may already know, Windows 10 (as well as Windows 8) allow you to log in with a valid Microsoft account, instead of creating a local account that only works on your machine. However, you may prefer to keep a local account for privacy reasons. If you do, though, some Windows 10 features—like Cortana—may not work. Despite the default behavior, the Windows 10 Store is not one of them. You can still log in to your Microsoft account for just the Store without switching to a full Microsoft account. The process, however, is not terribly obvious. To do so, follow these steps:

• Launch the Store from your Start menu.
• Click the user icon next to the search box.
• Click “Sign-in” from the menu that appears.
• Choose “Microsoft account” and log in like normal.
• When the “Make it yours” box appears do not enter your password. Instead, click “Sign in to just this app instead.”

from Lifehacker