Windows 10: Windows 10 BSOD - Random Crashes

Hello,


I have a custom build PC build in July 2019, which up until 1 month ago was running fine. Since then I've been experiencing multiple BSOD crashes repeatedly. I'm leaning towards a hardware issue SSD or MB but asking for advice.


Problem;

Random BSOD crashes. These can occur any time from playing games, to watching youtube, to leaving the PC Idle over time. Near impossible to reliable reproduce. Yesterday PC ran fine all day. Today it crashed within 2 hours.


Build;

Windows 10 Pro

Ryzen 3600X [Stock Cooler]

Gigabyte Auros x570 Elite No Wifi

Corsair MX500 SSD OS

2 additional HDDs.

Nvidia RTX2060 Super

Corsair 550x Gold PSU.

Corsair CMK16GX4M2B3200C16 Vengeance LPX 16 GB 2 x 8 GB DDR4 3200 MHz [Original]

G.SKILL Ripjaws V Series F4-3600C16D-16GVK 16 GB 8 GB x 2 DDR4 3600 MHz [New]


Things I've tried;

• Windows Memory diagnostics on old ram - 0 errors
• Memtest on original RAM - 4 Passes 0 errors
• Swapping to new RAM
• Windows Memory diagnostics on new ram - 0 errors
• Memtest on new RAM - 4 Passes 0 errors
• Reseating RAM/CPU/Power Cables/GPU.
• Updating all drivers to latest. Including downloading from Gigabye Website
• Using older Nvidia Graphics Drivers. Used DDU
• Ensuring Windows is up to date Including running Windows v1903 & 2004
• Removing all external hardware Other than Mouse/Keyboard, both Logitech.
• Running driver verifier - Only crashed twice - Once from Gigabytes software Uninstalled and Nvidia Driver Reinstalled
• Reset Windows 10 Using the Keep my Files option
• Ensuring power options are set to not turn off devices.
• Disabling Windows fast boot
• Monitoring Temps Although crashes can occur when PC is idle
• CheckDisk
• System File Checker
• Enabling/Disable XMP
• Running RAM in slots 2/4 Reccomended and 1/3

Memdumps;

Attached Memdumps


These are all since the Windows 10 reset.

gdrv2.sys crashes were Gigabyte app center during driver verifier Uninstalled. [Instant crash on login]

nvlddmkm.sys crash was during driver verifier - Reinstalled older version using DDU. [Random crash]

All others have been various codes;

MEMORY_MANAGEMENT

IRQL_NOT_LESS_OR_EQUAL

SYSTEM_SERVICE_EXCEPTION

KMOD_EXCEPTION_NOT_HANDLED

IRQL_GT_ZERO_AT_SYSTEM_SERVICE



Any advice greatly appreciated.

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

 

Random BSODs "Bad_Pool_Caller"


This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

• Norton: Windows 7 Random bsod caused by tcpip.sys - Windows 7 Help Forums
• MBAM only: Epic BSOD error appears just after few seconds from boot Solved - Windows 7 Help Forums
• McAfee: BSOD on Internet Related Programs (tcpip.sys) - Windows 7 Help Forums
• Avast: Bad Pool Header 0x00000019 at random times - Windows 7 Help Forums
• Avira: BSOD randomly Crashes my Laptop and freezes at Memory dump 100 - Windows 7 Help Forums
• Crack: BSOD every 6 minutes, also recent freezes - Windows 7 Help Forums

We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.