Windows 10: Windows 10 bug is negatively impacting performance with system freezes

Windows 10 is encountering some serious problems thanks to a recent cumulative or feature update, with users reporting worrying system ‘freezes’. Fortunately, Microsoft is aware of the reports, and they’ve already fixed the performance issues in a preview update.

Back in May, Microsoft launched the Windows 10 May 2020 Update, which was an optional update for about two months before it started rolling out to more users.

However, Windows 10 version 2004 and recent cumulative updates ended up introducing more problems for some users.

One of the most widely documented problems is system freezes or slow down. As users have noted in a forum thread, which is still active, Windows 10 version 2004 or newer will freeze games or apps, and “nothing can be done” as only “hard reset can get it working again”.

“I’ve also had 3 random “freezes”, where system hangs and becomes more and more unresponsive until a hard reset is needed, since the 2004 update,” one user noted. Last week, the problem was also highlighted on Reddit.

In an update to the support document, Microsoft says Windows 10 KB4580364 fixes an issue “that causes the operating system to stop working or stop responding”.

According to the company, a deadlock in the TCP/IP driver resulted in performance issues for some users. For those unaware, TCP/IP is a network-based feature that defines how your PC communicates with other devices.

Note that Windows 10 KB4580364 is an optional update and you don’t have to install it to fix potential performance issues.

Optional updates always include several bug fixes and improvements, but these updates are never downloaded automatically. After these ‘preview’ updates are tested with interested users, their fixes make it into Windows 10’s mandatory Patch Tuesday update.

On November 10, Microsoft will begin rolling out Windows 10’s mandatory cumulative update and it will include performance improvements.

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Performance Impact on Windows Systems with Spectre and Meltdown Mitigations

Quoting this from the source link at the bottom of my post.

Source: Understanding the performance impact of Spectre and Meltdown mitigations on Windows Systems

 

System freezes at the desktop even after performing clean installation of Windows 10

Hi Peter,

Do not worry we will help you with this issue.

Provide us with additional information to assist you better with this issue:

• Which is the current version of Windows 10 installed on your computer?
• What are the troubleshooting steps you have tried to resolve the issue?
• Were you able to see any error code/ error message when the system freezes?
• Does the same issue persists while booting the system in Safe mode with networking?
• Have you installed all the pending Windows Updates and drivers after performing clean installation?

To identify the issue, try few of the troubleshooting steps below and check if it helps.

Step 1: Now to troubleshoot on it, after the computer boots, I suggest you to check the performance of the system in Safe Mode.

Refer: Start your PC in safe mode in Windows 10


Step 2: Also, I suggest you to test the issue by placing the computer in a Clean Boot state helps in eliminating software conflicts.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.

You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with
Clean Boot” to return the computer to a
Normal startup mode.

Step 3: Follow the below steps to
place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. Get back to us with an updated status of system freeze after reboot for further assistance.

Thank you.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.