Windows 10: Windows 10 cannot find the Synology NAS in my network

Windows 10 Pro OS Build 19042.1165 Version 20H2 dates 3/14/2021 Using the Synology assistant to find the NAS I get a message "No Synology Server was found on the local network." The NAS is hard wired to my private server (AT&T) modem. Synology says it is a local network problem and they cannot help. Can any one help? Thanks

:)

 

Windows 10 File Explorer cannot access Synology NAS

I am using a HP laptop with Windows 10 Home and suddenly over the last several days a Synology NAS cannot be accessed from the laptop.

More information:

The version of Windows 10 Home - 1803

I have two other PC in the house and both can access the Synology NAS

I also have several Android tablets - they can access the NAS

On the laptop (with the issue) I also have a Synology management software product - It CAN access the NAS and open files

I originally mapped the NAS several months ago on the laptop and the mapped drives worked as expected until yesterday,

Yesterday I started getting messages saying "… the network path was not found." every time I tried to access/map the NAS

After several reboots of the laptop (yesterday) I was finally able to map the NAS, but only by typing in "\\ (NAS Name) \" before I started the mapping process.

This morning the same mapping (that worked yesterday evening) is not working and giving the same error message I saw yesterday morning.

Just to recap

Running laptop - windows 10 Home (1803)

Mapped NAS drives worked fine until yesterday

Synology management software on same PC can access the NAS and open files

Several other PCs can open files

I was able to re-establish connections yesterday by specifying the NAS name when I restarted the mapping

Today the mapping does not work (again).

 

problems with Synology NAS on Windows 10 1809

Hi,

Thanks for your reply,

1. Is that computer connected with the domain network?
   
2. Do you have any security software installed on the computer?
   

Method 1: Check if all the required services are running.

1. Now we will need to check four services.
   
2. Press Windows key + R to open Run. Then type "Services.msc" in the run box and hit enter.
   
3. The names of the services which you will need to check are:
   

• Function Discovery Provide Host.
  
• Function Discovery Resource Publication.
  
• SSDP Discovery.
  
• UPnP Device Host.
  
• Also Check for DHCP Client and DNS Client.
  

4. Right click on the above services and then go to properties.

5. Under General tab, make sure that the Startup type is automatic and Service status is running.

6. Then go to recovery tab and change all the entries (next to 1st failure, 2nd failure and Subsequent failure) to Restart the Service.

I also recommend you to follow this article

Changes to file sharing over a network in Windows 10.

Method 2: Check NetBIOS is working

1. Right click on Windows start button and select Network connections.
2. Highlight IPV4 and click the properties button underneath.
3. Click Advanced and then select WINS tab.
4. Ensure the NetBIOS settings is at Default

NetBIOS allows networked computers to share resources. If this isn’t working or isn’t enabled, it could be causing the error. If that didn’t stop the error, let us look at the advanced sharing settings.

If you are still facing issue with Synology NAS, I suggest you to post your queries on

TechNet forum, and check if that helps.

I look forward to hearing from you soon.

Regards,

 

Problems connecting to Synology NAS in Windows 10

Hi

I've recently purchased a new laptop running Windows 10 Home (v1703) and am having problems connecting to my Synology NAS. I can access the NAS drive through web browsers with the IP address, and it's showing in "Network" in Explorer. However, whenever
I try to access it through Explorer (e.g. to map one of my shared folders) I get the following error message:

"Windows cannot access \\LONGDISKSTATION

Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.

Error code: 0x80070035

The network path was not found."

So far as I can tell, there's not a problem with the drive as I can access it through web browsers and can access it on other devices - e.g. non-Windows 10 PCs, iPhone / iPad and my Sonos system. Having said that, when I run Synology Assistant on my laptop,
it doesn't seem to be able to find the NAS drive, even though it's clearly there and apparently can be seen by Windows.

I've tried the basics, such as disabling my firewall and anti-virus, but that doesn't make any difference.

I've had a look at some of the Google threads on this but - honestly - I'm a novice it when it comes to these things and I'm not sure I'm looking in the right place.

If anyone can offer an solutions - in plain English that a layman can follow! - that would be appreciated.

Thanks

Adam