Windows 10: Windows 10 can't add family member

This is rediculous! I have updated my computer for the last week and it still tells me cant add family member


I see multiple post on this .. But never a real solution.


Can anyone help. Why can't we add user accounts like windows 7 professional?

:)

 

Windows Hello won't work for a family member account

• Have you applied a group policy? If yes, you may check this article on
  how to resolve the issue.
  • No group policy applied
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
• What is the exact error message?
  • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
  • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.

There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
(Already did that)

 

Unable to add or create family member or non family member account in Windows 10 Pro

Hi,

Thank you for being a part of Windows 10.

It’s easy to share your Windows 10 PC with family members. Add family members using "Add a family member" from your PC's Settings, and they’ll be able to use that PC as well. And you're always in control. You can allow or block them from using a PC at any time.

I would suggest you to try the steps from the following link:

Set up family features

http://windows.microsoft.com/en-us/windows/set-up-family#set-up-family=windows-10

Hope this helps. Let us know if you have any other issues with Windows in future.

 

Unable to add another family member on the system

Hi Mel,

Thank you for posting your query on Microsoft Community.



I regret the inconvenience caused to you. I will be glad to assist you with your issue.

It would be grateful if you can reply to this question in order to assist you further:

• What happens when you try to add a family member on your system?
• Do you receive any error message or code?
• Are you logged in with administrator account?

I suggest you to follow the steps on how to add another family member on your PC and check if it helps:

Set up family features

Let us know the results. We will be glad to assist you further.

Thank you.