Windows 10: windows 10 cant detect my microsoft mouse

HI, i recently replaced an realtec wifi/bluetooth M2 card in my laptop with an intelAx200. I had my microsoft bluetooth mouse paired with the realtec and working fine, but now with the ax200 it doesnt detect the mouse. i CAN detect and pair with other devices no problem.

i cant find any report of people with a similar problem, so if anyone can, help is much appreciated.

:)

 

Microsoft 3500 Wireless Mouse: No Device Detected

Hi Pard,

I appreciate the troubleshooting steps you have tried to resolve the issue. Follow the Methods below and check.

Run the Hardware and Devices
troubleshooter and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Also perform the steps suggested in the link below and check.

Troubleshooting: Mice

Steps applicable to Windows 10.

Do let us know if you are able to use Microsoft 3500 Wireless Mouse. Thank you.

 

Microsoft Selects Dolby Audio for Windows 10

it would've been great if microsoft added HEVC decoders, LAV filters along with other codecs with Windows 10, and developing WMP to be better than VLC, KMPlayer and such sorts of media players.

Nevertheless, this is good step for microsoft, by far.

 

i have a problem with microsoft sculpt ergonomic mouse in windows 10

Hi Anas,

This can be caused by the mouse drivers, or an issue with the hardware itself. To isolate your concern, we'd like to ask a few questions:

• Were there any changes made to your computer settings prior to this issue?
• Did you try using the mouse on a different computer to see if it is still working?
• What are the troubleshooting steps that you've tried so far?

Meanwhile, we suggest that you run the Hardware Troubleshooter on the computer. This will detect and correct errors with the hardware automatically. Here are the steps:

• Press Windows logo key + S on your keyboard.
• Type Troubleshooting and select it from the list.
• Select Hardware and Sound, then Hardware and Devices.

If the issue persists, update your mouse or touch pad drivers with the steps on this

link.

We look forward to your response.

Thank you.