Windows 10: Windows 10 cd/dvd device not found nor can I add it. Done all recommendations, drivers,...

Explorer will see music CD. Device manger does NOT show CD/DVD drives, There are TWO.Same problem with both. Tried driver update, & reinstall. Did search for new devices - nothing. These worked before. I am building a new computer and installed 2 cd/dvd and windows 10 sees these.

:)

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??

 

My cd rom can't read my cd's/dvd's

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, I would recommend you to manually update DVD/CD-ROM driver from the
Device Manager.

Step 1: Please refer to the following Wiki article created by Andre Da Costa on
how to Install and Update drivers in Windows 10.

Redirecting

If the issue persists then follow the below method.

Step 2: I suggest you to uninstall the DVD/CD-ROM driver from the Device Manager and check.

Follow the steps to uninstall the driver.

• 
  Right click on Start button and click on Device Manager.
  
• 
  Search for DVD/CD-ROM driver and expand it.
  
• 
  Right click the device, and click Uninstall.
  
• 
  Restart the computer.
  
• 
  Right click your computer name in Device Manager and click
  Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.
  

If the issue still persists then, I would recommend you to download and install the latest DVD/CD-ROM driver in compatibility mode from the manufacturer and check if it works.

Regards.

 

CD won't play in Windows 10

Hi,



I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Step 1: I would recommend you to manually update DVD/CD-ROM driver from the
Device Manager.

Please refer to the following Wiki article created by Andre Da Costa on
How to: Install and Update drivers in Windows 10.

Redirecting

If the issue persists then follow the below method.

Step 2: I suggest you to uninstall the DVD/CD-ROM driver from the Device Manager and check.

Follow the steps to uninstall the driver.

• Right click on Start button and click on Device Manager.
• Search for DVD/CD-ROM driver and expand it.
• Right click the device, and click Uninstall.
• Restart the computer.
• Right click your computer name in Device Manager and click
  Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.

If the issue still persists then, I would recommend you to download and install the latest DVD/CD-ROM driver in compatibility mode from the manufacturer and check if it works.



Keep us posted on this issue so that we can assist you better.